Originally Posted by
Tziva
And here is my longwinded reply...
Off the top of my head, here's a few examples of changes that Blizzard has made as a response to the community:
The comprehensive daily system to begin with (in response to the Cata complaint of "not having enough to do"), the changes to dailies and rep grinds (in response to the "whoa, too much, Blizz!"), the size of Tier 14 and upcoming Tier 15 and the promise to never do tiny raid tiers again (in response to complaints about the size of Tier12 and Tier 13), backing down on their plan to use real names on the forums, CRZ as a response to empty zones, faction imbalance, and the death of world PvP (might not be the answer you wanted, but it's a response!), transmog, void storage, the guild leveling system, LFR/LFD, Challenge mods, pets and mounts becoming spells rather than physical items, AoE looting (and autoloot before it), the ability to reorder our character list, making all classes available to all factions, green fire (coming soon!), and numerous class changes over the years, etc. The millions of things we used addons for that became baseline (extra action bars, scrolling combat text, proc notifications, threat meters, quest tracking, instance maps, dungeon journal, etc, etc, etc). There were also shifts in general design philosophy like the changes like making more of the game accessible to casual players or making the primary story of an expansion permeate throughout (Lich King appearing in Northrend quests vs Illidan popping out of no where), etc, etc, etc.
These are just the things I can think of quickly! There are so many things in the game that are resulted from player feedback, it would probably be impossible to even know how much of it. How many thousands of things did I forget or not think of, or not even know came as the result of feedback?
Are there problems I wish they'd address or things I want them to implement, but have only seen silence in response? Yup. Are there things they "answered" in a way I disliked? Absolutely. But like I said, they might not respond to all feedback, or they might respond with a disappointing rejection or a frustrating "maybe" or "someday" and maybe they even delete threads that they think are beating a dead horse, but I don't think any of those things is indicative of ignoring the feelings of the community.
And to be fair, you also have to consider the polarised opinions in the community that make it completely impossible to make changes without pissing off half the player base. Consider the constant drama over "recycled content." On one hand, you have people who are hysterical any time Blizzard reuses a map or a name of something, even if the place is completely redone (like Deadmines or Zul Gurub), accusing them of being lazy and wasting development time on rehashes, but then in the other camp we have all these players asking for things like challenge modes in old dungeons, ways to keep old raids from being obsolete, re-releases for raids like Karazhan, etc, etc, etc. Frankly, I feel bad for Blizzard. They can't win.