Wtf are you talking about.. of course they are taking feedback. MoP is a different beast now then at launch. Dailys arent nearly as bad or mandatory, and in 5.3 wont even be required to get lesser charms even more. In 5.3 you can d dailys/pet battles/ or now level 90 mobs give lesser charms. They added heroic scenarios because players wanted more dungeons, and since scenarios are super fast to make they wanted to see if they could imitate the new heroic feeling with scenarios.