I'm sorry, but this is a ridiculous statement. The scenario in question is one in which a paying customer is given the opportunity to catch up to their friends and participate in near-current content without havig to pay for the subscription just to play catch up. This isn't welfare - these are paying customers - and giving them mechanisms to catch up to and enjoy current content is not justifiably harming anyone's experience in the least. The idea of 'you should have to work for it if you want to experience current content' is outdated and just plain wrong - there's a reason the developers have moved away from this model (it's bad game design). And it's not as if the enter game is easy - it's just more accessible. There is a ton of content out there for players anywhere from the very casual (timeless isle) to the very elite (heroic raids), and complaining that the casuals get timeless isle would be the same if casuals were crying for nerfs to normal/heroic raids so they could complete them.