On a similar note...
In October, Adobe released patch 6.2 for their very popular Lightroom photography application.
Lightroom is used by Professional and Enthusiast photographers to import, catalog, modify, export, and present large quantities of photos.
In patch 6.2 they completely replaced the "import photo" dialog with a simplified version.
The previous import dialog was a very powerful tool, with many options.
For Pros importing thousand of photos per day and cataloging them, those options were a godsend.
With 6.2 they removed "very low usage features". The import dialog was a shell of its previous self.
The Lightroom community erupted with complaints.
Adobe stated they had done research and "new" people were confused by all the options, so they removed them.
They basically dumbed down the product to market it at the Pinterest and Instagram photography crowd.
But, Lightroom isn't for the Pinterest and Instagram photography crowd.
Lightroom photographers needed those options and had come to rely on them.
Petitions were created.
The forums were flooded with complaints.
Popular Lightroom personalities blogged about the situations.
Etc....
Finally, Adobe apologised.
They relented.
In 6.3 of Lightroom the old dialog was coming back, with an option to enable the new dialog.
Adobe learned a lesson.
Don't take away options and details just because new users find them initially confusing.
Don't fix something that isn't broken.
Don't mess with your product at the expense of your established user base.
Don't try and make Lightroom a product for everyone.
Seems like Blizzard needs to take note.
References:
http://blogs.adobe.com/lightroomjour...ml?PID=6149335
http://blogs.adobe.com/lightroomjour...rt-update.html
http://www.macworld.com/article/3005...ew-update.html