The problem is, they can't remove LFR simply because of how dependent some people have become on being able to faceroll content. Literally. So many formarlly competant players no longer know how to play their specs correctly and rely on LFR to even get to see content. And the issue is, if you remove LFR, instead of learning to play, they will move to some other game like COD and play on super easy mode and enjoy the train ride.