Originally Posted by
Shakou
Here's the thing people need to realize, Blizzard's current policy for banning people and the report system itself is without question capable of being excessively abused, simply due to the fact that with the sheer amount of reports they get, they are suspending accounts for minor infractions without looking into the details of the situation at all, and worse because they don't care, whether or not you're even targeting a specific player in game with any kind of harassment they are punishing accounts simply for using words that fall under what they don't like, this type of social engineering is not cool or welcome anywhere at all in a real world environment for reasons that should be very obvious to anyone that's thought it through, and outside of that in private domains is not generally something that is excessively enforced on any scale unless they want to waste money on an effort that is ultimately completely pointless, imagine for example if most taverns had a policy of 86ing customers who used any kind of offensive language, those places of business would without a doubt lose a lot of revenue over some pointless crusade.
Moreover, in this game environment, whether or not you're the kind of person who used "offensive language" most players in this game do things that negatively effect the game experience of others, and plenty of things that should be considered extremely major violations (such as intentionally causing the deaths of same faction players, ninja looting and so on) are things that a player can't even be banned for. Not to mention in the event of a suspension maybe the player violated chat policy, but there's absolutely no way at all that they know if the person who reported them also violated policy as this is information that is simply not relevant because their policy is to not even look into it at all and simply punish players for any and all use of language that is not okay according to their chat policy.
To put it very simply, regardless of how many of you are in favor of this system, it's simply not a matter of opinion that what a player finds offensive is extremely personal, such a system is easily abused, and it is simply not a worthwhile effort to suspend and/or otherwise punish players outside of cases where there is excessive and targeted harassment.
Same goes for spam, the way their policy/system works now, some player in game who makes gold legitimately by selling items or services in game through legitimate means that are allowed, can and are punished for simply advertising frequently in proper channels. Not to mention, this system unfairly targets players who speak a foreign language because people just assume whatever they're saying in trade chat or whatever is spam, but in reality it's just some player who speaks a different language doing something no different than the English speaking player trying to sell what they're selling in the same channel.
Basically you all need to grow up, find some kind of real life enjoyment and quit trying to ruin other people's day for the most minor of minor things that offends you.
I'm not gonna lie, I might occasionally get pissed off and use profanity or whatever in chat, but it's never excessive, I never ever have gone out of my way to target other players and harass them constantly, if they bother (and it takes a lot to bother me) I say my piece and put them on ignore. But until recently I have never so much as received a single infraction on my account whatsoever for any reason at all, and in the last several months I have been suspended several times in the last 6 months for periods ranging from 2-48 hours for extremely minor chat violations. And I am definitely the type of player who goes beyond to help others, always puts 100% into any group activity, never says anything slightly racist, homophobic, and I do not troll at all.
But ya keep on defending this stupid system that is very clearly and obviously being abused by trolls constantly. It's really taking care of "the problem". lol