So what? Look, 1) PEOPLE ARE BORED. They're also out to mess with the system, some are likely out to try to abuse this to get it removed. 2) It doesn't need to be manual, but it probably needs to have a word list that it checks - profanity, racist terms, etc.
Does the system guard against being gamed? Not well enough - if you get 40 people reporting you it assumes there's a valid reason vs that you're a streamer etc. But let's be honest here - in the VAST majority of cases you and I and Joe Random Player aren't going to get mass reported.
Maybe this will help:
https://twitter.com/devolore/status/752965839192666112
"as mentioned in the blog, investigation is first."
First, step 1. There is no step 0, people don't count that way (unless they are software developers).
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The last sentence might become untrue as more people get to know about the system and uncover the benefits of abusing it (one such benefit, for example, is that currently the silenced player gets disconnected - that's useful in a metric ton of cases).
Hopefully someone has a link to that tweet. If it was a genuine GM ticket then it was a silence upheld on appeal because the player stated another player's hero and talent choices were bad for the current match up instead of stopping what they were doing to explain in detail. IMHO the GM was reaching.
And it bloody isn't investigation first of course because of the auto trigger.
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It wasn't a false positive per se. It was a mass amount of reports triggering an auto silence. When we were told the system was investigation first and action second. Yes it was reverted we are not debating that but it should not have happened in the first place.
Silent ban is great content!! Just the other evening me and my guildies just reported everyone that was on trade advertising for their guilds. It was hilarious! At first we couldn't believe that such a dumb system went live and was so easy to abuse. Then we just laughed our balls off.
I don't get how everyone didn't think of this when it was first talked about. I 100% knew this kind of thing would happen. Every single seller of any in game product is going to get as many people as they can to spam report any other person trying to sell where they are. Blizzard is going to create a huge amount of false reports because people are trying to weed out their competition.
In this case though, if you get get a few friends togather you can have someone unable to use the chat for month on end if you like.
Having an automated system for bans like this is a horrible idea.
There's also the fact that Blizzard assured players that EVERY case was going to be reviewd befor any action was taken and they clearly lied.
aaaw, is that your super objective view acting up again?
When something like this gets implemented, it will get abused. It's to be expected with the current playerbase. And tbh, rather that, than to leave the community be and see it turn even more toxic than the HOTS or LoL communities.
Oh no! Some streamer was silenced from self-promoting under the guise of being nice to people. I think I feel a tear coming on.
Are there people that actually don't think its automated. wow, poor souls.
I say "this potato is 5$ now". And You want it, you give me 5$ and I give you the potato.
Then I say "oh, and you have to also pay my 1$ each day from now on".
Now, I never said anything about a price after the initial one... but I didn't deny it either. Yet it was still a lie. And for my example it's illegal.
Now, for Blizzard in this case with the report and stuff, it's not illegal. But it's still a lie. A lie by omission.
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Yes. In fact, some other guy, Asmogold or something, also tested the system. He said "I love World of Warcraft" and asked people to report him for that. A few minutes later he was silenced.
The system is automatic, if a few people dislike you or what you say, no matter if it's not insulting, they can silence you by reporting you.
In this case, people most likely silenced the moose guy as many people SELL their runs and he made them for free. So, why would people buy your product when they can get it for free from someone else?