Warcraft used to have layers of players, were casuals could progress and feel rewarded by investing time, this game went downhill in that topic, thats one of the points thats makes a true rpg, now most of the casual comunity wants to log, spend 1-2 hours and feel greatly rewarded, soo i ask you what do you want, what blizzard needs to do to please the casual comunity? flying? faster reputation gain? bound AK?