I was totally expecting them to come back after they made their unceremonious exit partway through the first chunk of the KotFE story...only to find myself susprised that by the end of Chapter 14 there was nary a peep about them. They felt like a pointless attempt at misdirection that largely ended up being a McGuffin to get you to fight Arcann the first time. Was pretty disappointing, because dealing with them on a longer term basis, being a nuisance to both you and Arcann, could have been pretty cool.
I'm fine with some of the drops being RNG because, as you said the last boss is guranteed. It just sucks that it's OPS/PvP only, two areas of the game that BioWare has largely abandoned for years. And consequently, two area's of the game nobody really bothers with. They may as well have put it into GSF, for fucks sake : /
So...they were BioWare? : D
Their communication has been fucking awful since day one, and I never expect that to change. Especially with Musco still on the damn payroll somehow. HOW THE SHIT DOES HE STILL HAVE A JOB?
Remember, in SWTOR, story matters!...except when it does because you can literally contradict it by resurrecting companions that are officially dead in the story. But ssssshhhhhhhhh, just pretend that it's not painfully hypocritical of BioWare to do that.