They should be obtainable through more sources than only dungeons. Then it would be fine.
That's a rather poor analogy, in my opinion. The problem isn't the quest itself, it's the gating. If I tell you I'm going to give you $20 but then only give you a handful of pennies every week for 2 months, I'm pretty sure you'll appreciate the gesture but still be annoyed.
Your player "complaints" are also essentially the same. It's not a "if I do X, people say Y" kind of thing. It's the same issue: people don't enjoy it when a quest takes too long for no actual reason. This entire questline is about short, very easy quests locked behind a lot of waiting around. Anyone that did this from the beginning had to wait for artifact knowledge, then 2 months because of a weekly cap on a quest item and then wait a month for the release of Nighthold.
For a quest that's all about story-telling, it has an abysmal pace.
The best solution IMO would be to have every dungeon boss ( not just the final boss) in heroics drop 1. In mythics 2. And remove the 10/week cap.
" The guilt of an unnecessary war is terrible." --- President John Adams
" America goes not abroad, in search of monsters to destroy." --- President John Quincy Adams
" Our Federal Union! It must be preserved!" --- President Andrew Jackson
There's no rush to do it, you'll probably do 80 dungeons eventually.
So heroic and mythic0 was updated to always give 1 if you finish it, and then each mythic+ gives the amount of souls equal to its level.
M2- 2 souls
M3- 3 souls
M4- 4 souls
etc.
Explain to me how that is difficult? Especially with carry groups where they will carry a key, usually up to 7, which offers a large amount of your souls for the week. Its really not difficult and I don't buy the argument, additionally there is nobody saying that this quest has to be done by the first week of February otherwise you will never be able to complete it.
I don't think this was designed for casual players, this was designed for ALL players. Additionally this quest really is more for raiders or adventurers because thats where the Illidan story is taking place. This isn't made for the casual heroes that log in one or two times a week to kill some boars.
If you said that you'd give me $20 but then told me that I can only give you at max 10 coconuts a week and in return you'd give me $2.50 each time. Yes you'd be gating me and thus annoying me.
If you said that you'd give me $20 after I gave you 80 coconuts and I provided the coconuts to obtain my $20, then you said well I have no work for you. You'd be annoying me because I want more things to do but you don't have anything else.
So either way I end up annoyed.
Unless I'm running mythic+, I wouldnt really hit 80 dungeons "eventually" since theres no reason to do dungeons unless they're mythic+ as of now. That is one of the issues here. Dungeon have had no real value for a few months now. Why would I run a normal? a heroic? a mythic even? The rewards arent that great, it would be something I do after I exhausted other, better, gearing and AP options: raiding, LFR, Kara, and world quests. Worse if I just DPS, then its a long que for little reward.
World needs more Goblin Warriors https://i.imgur.com/WKs8aJA.jpg