And the price for the worst metaphor ever....
That competition is designed for only top athletes. Here, Blizzard has to design a game for both hardcore players and more casual ones. And no matter what they do, hardcore players will always have something to complain about. So, they made the choice to design around the biggest amount of players. How are you not getting that? If they designed for only hardcore players, I bet you would tell casuals complaining to just "deal with it".