I remember the beta UI, it was simple and ran well.
People then complained that it wasn't cool or looked "ugly"
So Carbine made a generic cool looking UI. But people hate it because it hurts performance, takes up too much space, etc.
Though personally I never understood UI complaints in any mmo, the base UI is always bad imo, I hate WoWs, I hate RIFTs, I hate Wildstars, I hate ffxiv, but most of these games have addons for that sort of thing.
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If you buy a boost it gives you like 3 plat, very odd how the free one game with none.