Been chat banned ingame due to "spamming" my guild macro for the second time now, im only using the trade channel as a means to advertise my guild and what i do is use my macro two times before the grace period kicks in, then i alt tab and do whatever im doing. Now i got pissed the second time i got banned due to "spamming" even though there is a limit to what you can use on the trade chat IN THE GAME. I opened up a live chat and had arguements with 3 GMs in total, im not gonna go into too much detail but honestly, how out of touch with the game are the GMs these days, i explained my situation to one of them and he told me "you can't advertise your guild on the trade channel". I also asked the other 2 what the number of acceptable messages are , one said i should use my macro once per HOUR and the other said once every 4-5 minutes, im just baffled as to how these people work at Blizzard, might aswell put a instant response bot instead for free.
With that being said i never had any problems with this every since WoD and even upto this day on Legion, even though i used the same amount of macros and "spammed" them as long as i was in a major city. Now i know that the report system can be abused and i asked the GMs who reported me because i had a couple of ideas as to who might abuse the system to get me banned, but obviously they said they can't disclose that information.
Why did i bother writing this here on mmochamp? Basically because im frustrated at how the GMs are clueless and can't help me with something as simple as this.