Originally Posted by
Lathais
We all understand why it's faster and better but you are still missing our point. Also, yes, I could easily sit in a queue for 40 minutes and not read chat. I don't usually read chat at all. Maybe guild chat, but even at that, if guildies want to talk to me, they know to go to comms(Vent/TS/Whatever is being used these days), because if I am on that is where I am and I NEVER look at chat. As a matter of fact, often times when I queue for a LFR/LFD type of thing and I know the average wait is more than 5 minutes or so, I'll turn my speakers up so I hear when it pops and walk away from my computer and go do something else entirely until I hear it pop.
Once again, I'll ask, why have the tool even there if no one uses it? All it being there is going to do is confuse new/returning players, feeding the idea that the game is dead/dying. Why leave a broken tool no one uses in the game? Just another example of poor decisions on Trions part. If it doesn't work and no one uses it, FIX IT or REMOVE IT.