Your ticket #59246063 has received a response from Blizzard Support:
Hello ......,
I am Game Master Cromminidus.
I doublechecked your inquiry the Burning Crusade Collector's Edition for you and I hope my answer will help you out or at least clarify the situation for you.
We will provide you with a Netherwhelp's Collar after receiving the following items:
•The back sheet of the Collector’s Edition box which has the barcode on it.
•The reference card from the Collector’s Edition box.
•The Blizzard and WoW account names.
The items must be posted to the Versailles office:
Blizzard Entertainment SAS,
Service Clientèle - The Burning Crusade Collector,
145 rue Yves le Coz,
78000 Versailles,
France
Best wishes and take care! Hope you have a lot of fun and success!
I wish you a lovely day!
*wave*