First of all, I play on Chinese server and I'm a pugger because I cannot play the game on a fixed schedule. Pretty sure this is not the case for US or EU, but for China, money has killed the game. 90% of the groups are about money, either the people who start the raids have no jobs and have to make money on Wow, or the players have no skills whatsoever and can only pay for gear and achievements, then once they get to a certain gear level, they no longer pay and want to be a "normal" raider, which means they go to pugs and wipe the raids. It's something like "pay 50 if you start the fight dead", "pay 20 if you know how to play". This kind of groups take countless tries to kill a heroic boss, the other kind of groups require a high gear level and achievement, maybe there's no money involved, but may still take countless tries to kill a heroic boss because the people who play used to be bosses who pay for the gear and achievement. Just thought I would share this.