Does WOW developers read Blizzard EU forums or just US ones?

[Wries]

As soon as a Blizzard employee quits they reveal their mmo-c prescence, so its better to post here than in the acknowledged black hole that is the EU forums.

[Kokolums]

We have no idea!

[Puupi]

They read MMO-C more than they do the EU forums.

[Will]

The community managers are supposed to collect feedback from the forums and present it to the devs.
I doubt the devs "have time" (or can be arsed to) read the forums, there's too much noise and hurt for their frail egos :-) They haven't really done "direct engagement" with community since GC left.

The EU forums are in practice completely and totally dead. Perhaps the feedback is collected and then sent to the Community Managers in US, but I'd guess it's not. Nothing ever comes back and most of the stuff is copy&pasted notices from US originals. If you're "lucky", you might get an answer from EU Community Manager - who doesn't really know anything and can't really say anything and it's about as good as not getting an answer.

It's just ridiculously bad, there's absolutely no point posting in EU forums. It's been like this for a long long time and I doubt it's ever going to change. This forum has much more conversation value than Blizzard EU forums, which is just sad.

I know they talked a lot about improving feedback and restructuring the global CM team during Legion, but I haven't really seen much change.

I suppose the video someone linked showing the devs looking at both forums is invalid? And I even remember the devs (or GC) saying that they occasionally scan the forums. Yeah, it's handled by CM's 99% of the time, but remember a lot of devs are players too and some do occasionally check the forum, even if they don't reply.

[Saphyron]

They read MMO-C more than they do the EU forums.

Sad but true.

Even their tech support on EU is dead.
I had a bug report up on EU forum which I bumped once a week. After 2 months I got a friend to write on the US forum and they fixed the problem in less than 1 hour.