By satisfied, I mean is it at least "good enough". I don't think anyone was really expecting it to be perfect; but is it Satisfactory?
My own opinion — No, I am not satisfied with their Customer Support in SWTOR. They never answer my tickets (I've had to make about 6 now), with anything other than an automated canned response. This canned response has been useless each time, telling me nothing other than "we read what you typed", and to check my e-mail. Not one of these tickets has had a legitimate resolution.
To add insult to injury, the Automated Response role plays as some kind of Robot "Protocol Droid"
Anyway, I just wanted to see what others thought of it. Maybe I'm being too critical of them, as there's probably an incomprehensible amount of tickets being submitted ever since Day 1 Early Access, and they have a lot on their hands. This is kind of a big deal to me, cause I can't see myself paying 15 dollars a month for a game, without customer support equal to, or greater than Blizzard's with WoW (at least WoW's GMs talk to me in-game, and usually can fix my problem)