Ok, apparently at no point was I clear enough that I WAS NOT TALKING ABOUT BUGS, PERIOD. Yes, every piece of software in the world has bugs and it is literally unavoidable. But what is unavoidable is poorly designed and implemented features and that and ONLY that is what I'm trying to get at, bugs shouldn't even enter the discussion.
Let's say for example you were playing a new Mario game, let's say that jumping in the game didn't quite feel very smooth and hindered your gameplay. Considering that is such an integral part of the game, it would be marked down severely because of janky controls. Now let's take everyone's favorite darling in the MMOverse right now, TOR has an animation system that actually hinders gameplay by syncing abilities by the animations rather than the actual cast times or GCD. Because of this gameplay isn't as fluid as it should be, abilities take longer than they should to fire or don't fire at all. This same thing could be seen in Warhammer with the combat system.
So I ask why is it that people completely gloss over the fact that TOR isn't a perfectly responsive game when combat and ability usage is ABSOLUTELY INTEGRAL to the gameplay? If this were any other game in any other genre it would have been picked out and torn apart, but yet it isn't outside of the hardcore MMO community who is VERY aware of these sorts of things. Imagine you're driving a car in Gran Turismo and at least once an hour (just an estimate) your car just locks up and slams into a wall, but this isn't just a fluke that happened to you, but something that happens to EVERYONE. Would this go ignored? You bet your ass it wouldn't. So once again, I ask why do MMOs get this kind of pass from people? This was but ONE single example of the MANY, MANY examples I could give but I hope that I've now made the point I was trying to get across originally. Note that I didn't pick out TOR just to be picking on it, but it's the latest MMO out and is the biggest culprit of bad design (FFXIV aside) since WAR.