(Netflix) Problems accessing account...someone help

[amtrabi87]

Okay sooo, my wife accidently clicked "start your free trial" on our account last night and now netflix is acting like i dont have an actual account even though I still get charged.

The main page still has the options to start a free trial and i cannot access streaming online, but i can still access it via my wii...i was wanting to look into switching to dvd rather than streaming but i can't due to it saying I have never been billed (even though i have for the past 3 months) and I havent started a free trial. (again i actually have an account thats been active for 3 months now but i cannot access it online now..even if i wanted to cancel it i can't)

anyone else had these issues and if so what did you do to fix it?

[Farolok]

Ring customer support, always the safest option if you're being billed.

Also, you should be receiving emails each month prior to being billed (I think), check if you have them.