Recently one of our long time guild members appeared to have been hacked, but it was a little weird. We demoted him to hack rank to avoid GB plunder etc, so that's all good.
The weird thing was; He showed up in the "End Time" instance all the time, and whenever you tried to whisper him, it would say "No player named XXXXX is playing." Eventho he showed as online in the roster page (not mobile chat).
The guy has an authenticator, and he still had full control over his account. He had no trouble logging into the game after we've notified him. Nothing was missing from his inventory, still had all of his money and gear.
You guys think he has been hacked, or was this some kind of roster bug?