So lets just start here, I basically gifted a friend minecraft, we had it premium for 3-4 days, then it was automatically taken away 3/2/12 just with the new patch. Thought ok, read the forums, tried to get the transaction id so we can submit a ticket to mojang. Well, I think getting a transaction ID from moneybookers has to be as difficult as trying to turn a door knob with 0 limbs.
Honestly this company is absolutely freaking terrible. Customer service is poor, they care about nothing, they are disrespectful as hell, and don't know what the hell they're doing. Some bum stupid company located in UK with rep's in india don't even know complete english. I called in and got the same rep (ooh lucky me) 4 times in a row, the second time I was a little shocked, the third time I thought oh well maybe he just is forwarded to me cause I called in previously, the 4th time I'm thinking he just must be sitting in his house picking this up with his home phone.
My goal for tomorrow: Call in, ask for a different rep, probably rip his head off & maybe attempt to tear his lungs out.
Heres the post of the entire story I made here
STAY AWAY FROM MONEYBOOKERS, absolutely pitiful, I wish I'd read reviews about this place before I purchased it. My minecraft account for some reason automatically processed through mojang with no third parties back in july.
Just though I'd throw the word out there, I mean just read these reviews
I feel extremely dumb not reading these