This is totally me. LFD and LFR are fine the way they are. I would actually spend much more time in cap cities if they did not exist. If you want people to leave the cap cities then Blizzard needs to give some incentive to actually leave them. As it is, I bet most people sitting in the cap cities are not even sitting in LFD/LFR queues but are wowaholics that just sit there and chat in /2 for lack of anything better to do.