Auction House bugged
I bid on an item on the auction house for 1mill gold, a minute later I got a message that I was outbid, so I pressed bid again, nothing happened.
Then I realised I now have a bid on an entirely different item for 1.2 mill.
I have never bid on this item before so I have no idea why this displayed in my auction tab rather then the one I was actually bidding on.
First I want to apologize for the very long wait time you've experienced for a response from us. Due to our Diablo III release we have received a huge amount of contacts from our players and that has slowed down our response time.
Thank you for taking the time to contact Blizzard Entertainment Customer Support.
Transactions in the Diablo III Auction House may occasionally take some time to process before the money and item are delivered to the appropriate parties.
Items can take up to 48 hours for delivery. Proceeds from auctions may take up to 5 days for delivery, in certain circumstances. If you have not received your item or money after five days have passed, please reply to this ticket for assistance.
For additional information on the Diablo III Auction House, see the Auction House support article collection here: http://eu.battle.net/support/en/article/4800048
Thank you again for contacting us. We hope that you continue to enjoy your adventures in Sanctuary.
Im sorry but did you even read my ticket? Cause your reply is completely irrelevant to my problem. I did receive my item only that it was the wrong one.
I bid on an auction, got outbid, pressed the rebid button in the "auction tab" and for some reason my bid was placed on a different item.
Maybe read the ticket next time before you type in your macro reply?
Wait two days for a wall of text about nothing relevant to my problem.
Thank you for contacting us about your Diablo III auction house inquiry. We are currently looking into the delays of items getting to you from the auction house, and return of gold on failed auctions. Please keep checking as this should be resolved soon, and you should get your item and/or gold back. For more information about this issue, please visit our Knowledge Center Article:
Thank you for your patience and understanding.
Now the ticket is marked as resolved.
Wait two days for a wall of text not even close to relevant to your problem, reply to your ticket just to get the same reply back again and then have your ticket closed as resolved.
Clearly neither one of them even bothered to read my ticket, they just saw it was an auction house issue and posted their macro response.