No shit, I even said that I did the quest more than 2 years ago. That's why I made the ticket in the first place. Sometimes their rules can be way to strict.It sounds like this item may have been deleted too long ago to be eligible for restore. I have included the steps below on how you can restore items but if the item is not listed, it was likely deleted too long ago.
Wass, I don't have a cat either. My mother is allergic
I've had the same cat for 23 years soon. She's my wonderful curse
10 years ago my grandpa told me * Son, that cat will be gone soon, better not get too attached*. He died before she did. MOHAHAA! /evilface
Something, Something, Something, Dark Side.
The new restoration system is lame. I miss when I could get an item restored that I vendored years back. Like at the start of Cata.. I got a staff restored that I vendored at the start of BC (this: http://www.wowhead.com/item=31038/staff-of-the-redeemer). :/
And yeah.. cat talk. I'll be back later.