This might get long, so apologies in advance.
So I've been thinking lately, while reading the numerous threads revolving around the game becoming "too casual" or LFR related flame wars, and it's made me realise how divided the WoW community is at the moment. It is VERY difficult to argue there is no divide present, and I would say that the blame for this division of the community lies squarely at Blizzard's feet.
Their desire to try and please everyone, combined with their loss of interest in the more competitive and challenge focused elements of hardcore raiding has led to this seriously damaging divide in the game's community. The divide between hardcore raiders who think "what the hell are they doing to the game I've loved for the last 6 years?" and the casual community, who think "why can't these elitists just let us have our fun?"
The problem is that both sides present some compelling arguments. The hardcore would argue that they are the ones who have been playing for years, and who have supported Blizzard through thick and thin, and that the game they fell in love with now is no longer recognisable. The hardcore players argue that elements like LFR and the normal / heroic mode split have "ruined" the true spirit of raiding - which used to be about killing hard bosses, and if you couldn't kill them then you just had to shape up and try harder / spend more time refining your tactics. These people argue that LFR and easy normal modes have trivialised the sense of excitement about a raid. There is no longer any "mystique" about them, because (aside from hard mode only phases like Heroic Rag P4 or hard mode only bosses like Sinestra or Algalon) everyone has seen the fights anyway by the time you get to heroic mode.
Conversely, the more casual community, which has grown immensly since Wrath of the Lich King, argues that the game shouldn't be a job, and that they pay the same sub fee as the hardcores, so why should they be treated like second class citizens? Why should a raid only been seen by 1% of the community? Surely everyone should be able to raid and get epic loot? Why should we have to spend weeks running an older raid just so we can see the new content?
Both sides present some decent points, however it is the fact that there were two sides at all which has become the biggest problem, and it is a problem which is causing serious damage, whether you want to admit it or not, to the wow community in general. Back in Vanilla and TBC, raiding was hard. It required skill and effort, and the ability to commit to a fair amount of play time even if you just wanted to clear Karazhan. (Which was a pretty hard instance before you outgeared it) it was, in part, because of this that Blizzard decided to make raiding more accessible in Wrath of the Lich King. WotLK was launched and the hardcore raiding community went berserk. Naxxramas, Obsidian Sanctum and the Eye of Eternity were obliterated in three days by people still wearing alot of level 70 gear. However ALOT more people started raiding. People for whom raiding had been a pipe dream in TBC could suddenly go into a raid instance, kill bosses fairly quickly and walk out with epic loot.
THIS was where the divide began. Up until then, the raiding population wasn't particularly huge, and it was kind of all or nothing. You either raided or you didn't. However with Wrath of the Lich King, I would argue the concept of casual raiding was born. Guilds which were previously purely social levelling guilds could now go and start killing raid bosses. While this did happen in TBC, the numbers were FAAAAR smaller.
Ulduar went a long way to repairing the damage that Tier 7 did to the hardcore raiders, presenting an exceptional instance, with some of the best boss encounters Blizzard has ever created. Then ToC came out and the raiders went berserk again. Another easy raid instance, which was fast to clear - a casual player's dream?
By the time Wrath of the Lich King was over, the playerbase had swelled enormously and so too had the raiding population. There was now a very clear split - you had the hardcore raiders, who were crashing like water on rock against heroic 25 man Lich King, and you had the more casual groups, who were still struggling to beat him on normal mode, but who were emboldened by success in ToC and Naxxramas etc. (Ok there were far more splits than this, because you could subdivide even further between the "just starting heroics" guilds, the Lich King hc progress guilds and the "still 9 - 10 / 12 heroic I HATE U SINDY / PROF P guilds etc, but for the purposes of this argument the two outlined above are the important ones)
Cracks were already starting to appear in the community, between the hardcores who thought that hc Lich King was perfect and that the rest of the instance was too easy, and the casuals who were simply nowhere near that level but had gotten used to killing bosses and getting shiny titles etc. These cracks opened into a full scale ravine when Cataclysm hit. Many of the hardcores were joyful at this return to a world of challenging 5 mans, which required CC and a properly executed kill order, and which had boss abilities that could actually kill you. The casual community however hit a brick wall, struggling to complete even the heroic 5 man content, they went into Tier 11 and promptly had their rear ends handed to them on a plate by some very challenging and unforgiving (even on normal mode) boss encounters.
Blizzard felt that maybe they had gone abit too far with Tier 11 and the vanilla Cata heroics, and so made adjustments for later content, but by now the damage had been done. Viscious flame wars were breaking out all over the community, with hardcore raiders telling people to just suck it up and get better, and that this is how the game should be, and the casual community calling them elitists and raging about how they pay subs too and so they deserve to be able to kill everything at least on normal.
LFR was the crowning moment in the whole issue up until this point, and now it seems there is no way to reconcile the two groups.
The point of that long winded and clearly VERY cool story (bro) was to illustrate my core belief - BLIZZARD have caused this divide. Through their actions and design decisions over the course of the last two expansions, they have created a nasty split in their community. A split which is probably never going to get better, only worse as the endless "REMOVE LFR AND TELL THE SCRUBS TO L2P" and "I LOVE LFR ALL RAIDERS ARE ELITIST TWATS" threads continue.
Did they drop the ball? Should they have kept on their TBC course and focused more effort on trying to teach people how to raid effectively, rather than just lowering the difficulty and thus irritating their more hardcore playerbase? Was this divide inevitable from the minute they launched WOTLK with T7 in the state that it was? Has their back and forth between difficult and easy seen over the course of Cataclysm only served to widen the divide further?
Discussion hats people!