First, the game many of you have been tracking closely, Star Wars: The Old Republic.
Although it launched well, subscriptions have been on a declining trajectory and have now
slipped below one million. Last year we announced that the breakeven point was roughly
500,000 subscribers. And while we are well above that today, that’s not good enough.
The message from players exiting the game is clear – 40 percent say they were turned off by
the monthly subscription. And many indicated they would come back if we offered a free-to-play
model.
Our plan now is to pivot and provide a two-tiered pricing plan which will make the game more
accessible and grow the audience. The new pricing will go into effect in November.
The first tier is a Premium Players membership for Star Wars fans who want everything the
game has to offer. For $15 a month, Premium Players will receive comprehensive access to the
game plus monthly infusions of in-game currency which can be used for boosts, customization
and for moving more quickly through each level.
The second tier is a free-to-play option which allows consumers to experience the first 50 levels
at no charge, but with some restrictions on content and advanced player features. Upgrades to
the experience can be purchased with in-game currency. Players will move at their own speed
and comfort level. If and when they’re ready, they can easily switch to the Premium tier.
Additionally, we are introducing new pricing next week in North America and Europe. Beginning
August 6, Star Wars: The Old Republic will retail for $14.99 – essentially offering the first month
free.