Has GW2 become this arrogant because of their initial success? How can you play and feel comfortable now, i mean "WOOPS that was an exploit im gone now!"
There have already been plenty of discussions about bannings ect.
And FYI he, like many others, were banned for an exploit, and can get their pemanent ban reduced to a 3 day ban with a simple e-mail to ArenaNet. These people knew what they were doing wasn't intended and abused it. They agreed to the same ToS/EULA that everyone else did.