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  1. #121
    Dreadlord Vexies's Avatar
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    Lol the amount if disgruntled gamer in this post is amazing. Hey a company stands by its player base it deserves some props if only to show that people are watching and care. If all you ever do is complain when issues arise and never applaud good behavior then you have issues. Sure we must be vigilant as consumers and call companies out when they slip up but that doesnt mean you have to get so bitter and entitled that you can't recognize good behavior as well.

    Dish out criticism and praise when warranted. But I know its way more cool these days to bash absolutely everything so go on being all disgruntled if it makes you feel that much better about yourself.

  2. #122
    Warchief Ravenblade's Avatar
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    People make it a habit of bashing companies over little things by blowing them more often than not out of proportions. If people then aren't allowed of praising a company over little things as well with equally disproportionate positivism then I'd call it an imbalance in the Force. Once people moderate their negativitism then we may call for a moderation of positivism as well.

    That said I agree it's a nice gesture even though I wasn't affected and still would have to pay for the Deluxe edition.
    WoW: Crowcloak (Druid) @ Sylvanas EU (retired)
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  3. #123
    Quote Originally Posted by Celltrex View Post
    Because they try to find a way to debunk your arguments by accusing you of being some kind of Blizzard fanboy, but they only assume that. Of course, that only makes them look like fanboys themselves.

    Dare to criticize this game and you will always get childish remarks like "go back to your Pandas", "no problem, World of Pokemon will be released soon", or "go and kill 10 boars". Nonsense like this can be applied to everything. For instance, GW2 has kitties in it, you cook chilly peppers and gather onions.
    the opposite is even more true my friend, it's all I can say after reading a lot of threads here.

    As I understand, most of the followers, fans and likers of GW2 are very happy with the arrival of the game, and are trying to explain the "different flavor" they feel with this game.

    And that is pretty natural, isn't? Every time a game is launched ppl get excited about it. When Skyrim was launched everyone was excited about it.

    And then come some guy (OP) saying that he is happy, because the company X is giving attention/gift to some customers who was having some kind of issues with the game. And then we see some stupid posts: "they are doing nothing more than their obligation", "every company do this all the time" <-LIES, "if they are so good, why they don't send gifts to all the custumers and to the hungry people of africa" ¬¬.

    Seriously... let's grow up a bit and stop being ridiculous plz. Everytime a company X, Y or Z have a GOOD BEHAVIOR, this MUST be praised. To serve as a good example to the other companies.

    If Blizzard or whatever company feels threatened by a new product, this is GREAT for us (gamers/customers)! Because they will work hard to make better games (WoW included) and to have a better relationship with the costumers.

    Example: Anyone here would like to gain a free xfer to the realm of YOUR CHOICE in WoW? After, let's say, 1 year of subscription? Do you think it's a fair gift to the customer after 1 year of loyalty?
    If the customers start to ask for something like this or other companies start doing this,I'm sure they will think very well about it.

    Edit: I used Blizzard as an exemple, because I don't know that much about the others MMOs, I just played WoW. I also don't care if in 1937 other company did better or worst, everytime I see a company having a good behavior I'll say: "Nice job! I hope the others think about this too."
    Last edited by jna; 2012-09-07 at 04:18 PM.

  4. #124
    I can't say I'm surprised how this thread quickly devolved...but really?
    Game company X does something bad, makes a mistake, people are unhappy, company does nothing -> company gets shat on for money-grubbing, etc
    Game company Y does something bad, people are unhappy, company compensates players -> company gets shat on for money-grubbing, etc

    So...is there anything a game company can do to actually come across good? Or should companies just give up and not even bother, because hell, if people are always going to complain what's the point? Of course, those same people would then complain they have no games to play.

    Quote Originally Posted by Ryngo Blackratchet View Post
    Yeah, Rhandric is right, as usual.

  5. #125
    Quote Originally Posted by Dragoncurry View Post
    Rofl. Because they are compensating for something that should have been working? That's usually called "standard fare". But yeah, keepin the standards low and being impressed by everything is the trend nowadays I guess.
    Yeah, standards are so fucked up these days, some people are actually glad for getting what they should have to BEGIN WITH.
    Quote Originally Posted by Bovinity Divinity View Post
    Then the [MMORPG] genre started attracting more players. These players wanted more of a "game" and less of a "world" [...]

  6. #126
    Quote Originally Posted by edgecrusherO0 View Post
    Because other gaming companies regularly gift customers who deal with issues too, right? How about that Blizzard rewarding people when D3 was barely playable for a while when it launched? Or how the Elite service for CoD was down for months but players weren't compensated by Activision?

    If you're going to be bitter about something positive, go do it elsewhere.

    I'm glad to see ArenaNet compensating players. Sad to see the mistakes in the first place, but at least they're doing something to make up for it.
    I have gotten between 2 and 3 months of free game time from Blizzard over the years because of outages. This is really nothing new in the online game world. Everquest on the other hand never reimbursed for shit.

  7. #127
    Is Anet, NCsoft?
    If so:
    I kind of feel a little bitter that they compensate for Gw2 while shutting down City of Heroes.
    "If you want to control people, if you want to feed them a pack of lies and dominate them, keep them ignorant. For me, literacy means freedom." - LaVar Burton.

  8. #128

  9. #129
    Quote Originally Posted by moogogaipan View Post
    Is Anet, NCsoft?
    If so:
    I kind of feel a little bitter that they compensate for Gw2 while shutting down City of Heroes.
    ANet is a wholly-owned subsidiary of NCsoft...so, no.

    Quote Originally Posted by Ryngo Blackratchet View Post
    Yeah, Rhandric is right, as usual.

  10. #130
    Quote Originally Posted by pvrwizard View Post
    I have gotten between 2 and 3 months of free game time from Blizzard over the years because of outages. This is really nothing new in the online game world. Everquest on the other hand never reimbursed for shit.
    Correct me if I'm wrong. From what you wrote, I can deduce: this is really nothing new in the online game world with subscriptions, but it's not a very common practice among the "free to play" online games, right? I still don't know much about MMOs. (besides WoW, i just googled to see if this Everquest was F2P or not). This is an interesting thing to know. But if that is the case, I think now we have even more reasons to say "nice job" to this company for what they are doing.
    Last edited by jna; 2012-09-07 at 05:26 PM.

  11. #131
    Quote Originally Posted by jna View Post
    Correct me if I'm wrong. From what you wrote, I can deduce: this is really nothing new in the online game world with subscriptions, but it's not a very common practice among the "free to play" online games, right? I still don't know much about MMOs. (besides WoW, i just googled to see if this Everquest was F2P or not). This is an interesting thing to know, thx for the info.
    No its not in my 5 years playing wow i got only 1 free day in wotlk. Its an execption.

  12. #132

  13. #133
    Quote Originally Posted by edgecrusherO0 View Post
    Because other gaming companies regularly gift customers who deal with issues too, right? How about that Blizzard rewarding people when D3 was barely playable for a while when it launched? Or how the Elite service for CoD was down for months but players weren't compensated by Activision?

    If you're going to be bitter about something positive, go do it elsewhere.

    I'm glad to see ArenaNet compensating players. Sad to see the mistakes in the first place, but at least they're doing something to make up for it.
    Nice to see a mod mentioned something that could cause a flame war... good job!
    Beauty > Personality

  14. #134
    Quote Originally Posted by pvrwizard View Post
    I have gotten between 2 and 3 months of free game time from Blizzard over the years because of outages. This is really nothing new in the online game world. Everquest on the other hand never reimbursed for shit.
    I remember EQ1 at least handing out weeks for free if they were down for a day, or days if they were down for hours. Granted this was some time ago, but I remember SoE being pretty awesome about compensating players for the companies mistakes at the time.

  15. #135
    The Insane DrakeWurrum's Avatar
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    Quote Originally Posted by Dragoncurry View Post
    Rofl. Because they are compensating for something that should have been working? That's usually called "standard fare". But yeah, keepin the standards low and being impressed by everything is the trend nowadays I guess.
    Good luck telling that to certain other companies. Blizzard doesn't compensate for service outages.
    I hope you haven't forgotten my role in this little story. I'm the leading man. You know what they say about the leading man? He never dies.

    If you give in to your impulses in this world, the price is that it changes your personality in the real world. The player and character are one and the same.

  16. #136
    Quote Originally Posted by DrakeWurrum View Post
    Good luck telling that to certain other companies. Blizzard doesn't compensate for service outages.
    They compensated people not being able to use the headstart. When they compensate normal accounts for service outages then you can compare it with D3.

  17. #137
    The Insane DrakeWurrum's Avatar
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    Quote Originally Posted by abijax View Post
    They compensated people not being able to use the headstart. When they compensate normal accounts for service outages then you can compare it with D3.
    Oh, I'm comparing it to WoW in this case. They don't compensate for service outages, ever. This includes PTR, betas, etc etc.
    I hope you haven't forgotten my role in this little story. I'm the leading man. You know what they say about the leading man? He never dies.

    If you give in to your impulses in this world, the price is that it changes your personality in the real world. The player and character are one and the same.

  18. #138
    Quote Originally Posted by DrakeWurrum View Post
    Oh, I'm comparing it to WoW in this case. They don't compensate for service outages, ever. This includes PTR, betas, etc etc.
    Counted out of curiosity, I have 34 free days given as compensation in WoW.
    The really weird part is you mentioning PTR and betas.
    Last edited by abijax; 2012-09-07 at 09:35 PM.

  19. #139
    The Insane DrakeWurrum's Avatar
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    Quote Originally Posted by abijax View Post
    Counted out of curiosity, I have 34 free days given as compensation in WoW.
    The really weird part is you mentioning PTR and betas.
    Don't see how. I've never seen them give that sort of compensation.
    I hope you haven't forgotten my role in this little story. I'm the leading man. You know what they say about the leading man? He never dies.

    If you give in to your impulses in this world, the price is that it changes your personality in the real world. The player and character are one and the same.

  20. #140
    Quote Originally Posted by DrakeWurrum View Post
    Good luck telling that to certain other companies. Blizzard doesn't compensate for service outages.
    Oh really? Well they've compensated me for the following:

    An error following a patch rendering me unable to even logon to my main toon for 4 weeks. 1 free month added. I phoned them, they saw my dilemma and the fact that I could login and play my other toons just fine and decided on the spot to not only fix this (I still to this day have no idea how they did it) but also giving me a free month. They COULD have said that I had every opportunity to play my other toons (which I did) and just left me hanging.

    Error with moving a toon, it went Alliance alright but I was charged twice. They refunded me the extra cost AND gave me a free change to use at any time in my Battle.net balance

    I've also been given free race changes/server changes when things have gone wrong with a service, for example moving my toon back for free AND not charging me a second time for moving her to the right account. They could just have said "You chould have been more careful picking the target server and account".

    So...whilst they might not compensate for simple things such as problems at launch days and problems affecting the majority of playerbase for a time, they sure as hell do care and compensate the individual when they need it and if they contact them in a civil manner. I know which kind I prefer, really. I expect errors and problems the first weeks of a new online game launching...I wouldn't accept any silly refunds even if offered since I like to show support for my favourite gaming companies and kicking and stomping and screaming that they didn't get it perfect from the start = I wasn't raised that way.
    Last edited by Rorcanna; 2012-09-07 at 09:51 PM.
    Believing in the Dominance theory/Alpha theory when it comes to dog handling, is the same as still believing that our planet is flat, moronic. Give your dog a better life, stop bullying it because you are afraid of something that doesn't exist.
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    "Animals are not intelligent"...of course they are, the question is...are you? A different intelligence does NOT equal a lack of intelligence.

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