Kindly read the entire post before responding.
I understand the concept of server maintenance. I do. (Although as a person who plays both WoW and ToR, I don't understand why it has to be on the same day at the same time.) However maintenance was announced as lasting eight hours, maybe longer, ending on or around 11AM EST. It's currently 12:10PM. Maintenance is still on going and there is no form of status update.
Is the total lack of status update normal?