Hello, I wrote a ticket to Blizzard, but they clearly didn't read what I said. Am I the only person who expect better service than copy paste?
Here is what I wrote:
Hello, one of my addons sold some of my Scroll of wisdom to a vendor, and I found out too late. The item ain't on the restore item page, so could you please restore it to me?
Here is the reply:
Thank you for your petition. I am sorry to inform you that this is not an issue that we are able to assist with, as Game Masters no longer offer restorations of items lost or sold in error. This is because we now have a self-service option that will allow you to check your characters for missing items and return them automatically through the mail system. You can find this system on our website by clicking the support link and then the item restoration button. You can search all characters on your account and pick which items that you would like back, which will then be sent as CoD or evaluated by a Game Master if disenchanted, as we need to reclaim the gained materials.
If you have already used the service and it is on cool down I am sorry to say that you will need to wait for this to expire and then try to use the service again.
I am afraid that if the item you are looking for is not on the list shown in the system there, we will not be able to restore the item, as it uses the same system that Game Masters can see.
Blizzard Entertainment Europe
They could just have answered with the last lines instead of a whole text.