---------- Post added 2012-11-15 at 01:10 PM ----------
---------- Post added 2012-11-15 at 01:17 PM ----------
---------- Post added 2012-11-15 at 01:26 PM ----------
I enjoy it when they treat whining children like actual whining children, who pick and choose which part of a blue response they want to respond to or take it entirely out of context.
I'm happy they are.
The funny thing is when they do because the community are being whiny and not giving any actual constructive criticism, they whine more because they were yelled at.
It's like a kid misbehaving, their parents yell at them, and they do it mroe.
They look like regular agitated people who are paying too much attention to window lickers.
I'd rather the CM's be interesting rather than boring. So personally, I think it's all good.
It's fairly laughable when someone with a post history of being rough on other people becomes all-of-a-sudden thin-skinned when confronted with something. Frankly, they need to do a lot more of it.
Show respect even to people who don't deserve it; Not as a reflection of their character, but of yours.
---------- Post added 2012-11-15 at 02:59 PM ----------
Blues "biting back" would be better if Tseric were around.
"There is a pervasive myth that making content hard will induce players to rise to the occasion. We find the opposite. " -- Ghostcrawler
"Almost every time I have gotten to know a critic personally, they keep up with the criticism but lose the venom." -- Ghostcrawler
"Nothing will ever be attempted if all possible objections must first be overcome." -- Samuel Johnson
People need to realize that Blues are Community Managers, they are not customer service representatives. Their conduct as of late if they were Customer Service would call for immediate removal. But they are not. They are community managers, they need to be down to earth, they need to operate in a way that puts them on our level, not above.
If blues were Customer service and were treated the way they are by some of the posters on the official forums, where they blatantly are being attacked sometimes. Any sort of upper management would have that 'customer' removed because it is now an unsafe environment for their employees. However they are not customer service, their job is to be a part of the community and being attacked is part of that, they accept that, and respond in kind.
GO BIG BLUE!
I've seen waiters get fired for being rude to customers. There also was a Blizzard CM fired for going on a rant and bashing players on the official forums. Google: Tseric.