How do I know my support ticket was created successfully?
I opened a support ticket a few days ago, and I have no indication that it was created successfully. No dialog or prompt came up after hitting submit on the "Contact Customer Support" page, and I received no email. I can't ask on the official forums, because my SWTOR account is only on the free-to-play level at the moment (previous subscriber, if that makes any difference). Any help would be appreciated.
I opened the ticket via swtor dot com (can't post links/url's since I'm a new user here). This was the page, and it auto-filled my account name into the first field since I was logged in, so I assumed this was the right place: swtor dot com/support/form
Thanks, I'll probably end up doing that instead. Someone on Twitter said it would be in my Open Ticket History, but I don't see that option- most likely because I'm only on the F2P level at the moment. Much appreciated.