About three hours ago my WoW account of 6 years was perma-banned. The reasoning was this:
This account was closed because one or more characters were identified exchanging, or contributing to the exchange of, in-game property (items or gold) for "real-world" currency. This exchange process negatively impacts the World of Warcraft game environment by detracting from the value of the in-game economy."
I have never sold anything in game for "real-world" currency. Nor have I ever purchased gold, etc.
I've already appealed and they state they are firm in their position to have the ban stick. I have asked if they could provide proof of such 'Exploitive Activity' and am awaiting a response. I've even called the customer support line and they said they cannot do anything and that the web form is the only way to deal with this issue.
Does anyone know if they will actually provided concrete details on what I did?(Is it too much to ask that I be proven guilty?) Anyone have any suggestions on what to say, ask, request about the action on my account?
This is just so random and I am upset at the situation. Any advice would be helpful. Thanks.