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  1. #201
    Quote Originally Posted by Aeluron View Post
    I know it's fine but some people really need to get told how it is. How they go about it is another matter.
    I'm not sure what you mean here. It kind of sounds like we are saying the same thing...

  2. #202
    The Unstoppable Force Aeluron Lightsong's Avatar
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    Quote Originally Posted by yjmark View Post
    I'm not sure what you mean here. It kind of sounds like we are saying the same thing...

    I mean people need to be told "You are being unreasonable so please refrain from doing X" Some people would say "Just stfu already you big whiner!!!"


    As to why...well...we can be VERY needy.
    Blizzard do not destroy Jaina Proudmoore's character. Make her who she once was, not full of rage and vengeance.,If you are curious about me or about my writing aspirations, feel free to pst me. Paladin-Sorcerer at your service! My Youtube Channel https://www.youtube.com/user/Aeluron

  3. #203
    Herald of the Titans Varyk's Avatar
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    The people asking those questions don't really deserve a polite (he wasn't even necessarily impolite) answer when the questions are ridiculous. He's telling them the truth in every instance.

  4. #204
    Quote Originally Posted by Granyala View Post
    Well at some point you have to tell a person that it is WRONG. No matter how you do that, in essence you're the asshole after that.

    Most humans out there are unable to admit that they erred and think they lost their face / honor whatever and thus go enrage.

    It's stupid. We err all the time. Get used to it, and get used to being told "you're doing it wrong".
    It's possible to tell someone they're doing it wrong without being a jerk. GC, for better or for worse, just finds no reason to try and do that, so he goes for inexplicably condescending and sarcastic.

    For instance, the tweet asking for a class q&a session for mists, which has been done already and is therefor a redundant question, could easily be answered with a "We already did do one, if you didn't see it, it's [here]," or whatever. Instead, he was a sarcastic jerk and went for the "You mean the thing we already did? LOL WOULDN'T THAT BE COOL," route.

    It may make it worse that it's in tweet format, as I hear they have a limited amount of characters available to allow polite wordplay. It still doesn't account for questions easily answered with less snark AND fewer words.

    He's an angry trade chat troll, as far as it looks to me. He gives the same type of answers you get when you ask a question to fellow players while in game.

    Surely, of course, some of the questions are sarcastic themselves, but some of them are simply misled suggestions presented with a neutral attitude, yet still get snark.

  5. #205
    Quote Originally Posted by Wildtree View Post
    You should stop posting again, once you can rename yourself into mongoose30 or something like that, implying the 19 stands for your age.. Cause that's about as immature how you appear right now.

    What makes him the worst lead designer.... Reasons with facts and not opinion please.
    What makes him dumb........ Reasons with facts that counter his education level.
    What makes him arrogant...... Reasons with facts and not opinion please.

    Otherwise, please resort to my first sentence.


    Facts is what you want? Really? Then just look at WoW since he took over in Wrath, one big downhill. That's the best fact you can get.

  6. #206
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    Quote Originally Posted by Mongoose19 View Post
    Facts is what you want? Really? Then just look at WoW since he took over in Wrath, one big downhill. That's the best fact you can get.
    And yet Wrath had the biggest active subscriber count of any MMO in the history of mankind.
    Quote Originally Posted by Erin View Post
    I only saw a few minutes of it but it looked slicker than a lubed up olympic swimmer fleeing from a shark.

  7. #207
    Over 9000! Baar's Avatar
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    Quote Originally Posted by Pascal View Post
    It's possible to tell someone they're doing it wrong without being a jerk. GC, for better or for worse, just finds no reason to try and do that, so he goes for inexplicably condescending and sarcastic.

    For instance, the tweet asking for a class q&a session for mists, which has been done already and is therefor a redundant question, could easily be answered with a "We already did do one, if you didn't see it, it's [here]," or whatever. Instead, he was a sarcastic jerk and went for the "You mean the thing we already did? LOL WOULDN'T THAT BE COOL," route.

    It may make it worse that it's in tweet format, as I hear they have a limited amount of characters available to allow polite wordplay. It still doesn't account for questions easily answered with less snark AND fewer words.

    He's an angry trade chat troll, as far as it looks to me. He gives the same type of answers you get when you ask a question to fellow players while in game.

    Surely, of course, some of the questions are sarcastic themselves, but some of them are simply misled suggestions presented with a neutral attitude, yet still get snark.
    I think you are reading it wrong.

    Q: Would it be possible to see a class balance Q&A soon, kind of like you guys did in Cataclysm?
    A: You mean with user questions like the Cover it Live or Reddit we did? Would be fun.
    I'm pretty sure he is saying. "You mean like these that we have done. Yes another WOULD BE FUN."

  8. #208
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    Quote Originally Posted by hasslehoof View Post
    How is that arrogant may I ask? stupid people asking stupid questions get stupid replies from the way I see it.

    This 100%.

    Also when you start receiving hundreds of tweets a day asking the same thing over and over because these stupid people can't read previous responses, I'd speak my truth as well! He's not in a customer service position, he's a game designer. There's no rule saying he has to be cordial or polite to anyone. I also believe people read the tweets how they want - and not actually how they are meant.

  9. #209
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    Quote Originally Posted by Deja Thoris View Post
    You only see it this way because you are walking in predisposed to dislike whatever he says. You aren't objective, best is, you can't even see it.

    If someone replaced him and his first action was to buff your class you would probably find everything he posts witty and accurate.
    You're not objective either then, what a weird ass comment, like you know the poster at all.

    Also GC has never been good with words and doesn't know much about skills/spells all that much.

  10. #210
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    Quote Originally Posted by yjmark View Post
    Considering how a large amount of people on this thread think he did fine, I'd say the opposite.
    The option around here is pretty bias.

    ---------- Post added 2012-12-26 at 06:59 PM ----------

    Quote Originally Posted by MoanaLisa View Post
    I took a look through your post history to see if you have any business calling anyone else out as being arrogant and impolite.

    You don't.

    GC's tweets are highly entertaining and fine.

    Well GC Representing a multi billion dollar business. The op is not.

  11. #211
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    Yes the answers are more then arrogant and I find it very disturbing to treat they customers this way

  12. #212
    Quote Originally Posted by Pascal View Post
    It's possible to tell someone they're doing it wrong without being a jerk. GC, for better or for worse, just finds no reason to try and do that, so he goes for inexplicably condescending and sarcastic.

    For instance, the tweet asking for a class q&a session for mists, which has been done already and is therefor a redundant question, could easily be answered with a "We already did do one, if you didn't see it, it's [here]," or whatever. Instead, he was a sarcastic jerk and went for the "You mean the thing we already did? LOL WOULDN'T THAT BE COOL," route.

    It may make it worse that it's in tweet format, as I hear they have a limited amount of characters available to allow polite wordplay. It still doesn't account for questions easily answered with less snark AND fewer words.

    He's an angry trade chat troll, as far as it looks to me. He gives the same type of answers you get when you ask a question to fellow players while in game.

    Surely, of course, some of the questions are sarcastic themselves, but some of them are simply misled suggestions presented with a neutral attitude, yet still get snark.
    Posts like this really get to me. It's obvious from some of your reactions that anyone complaining about these posts has never worked a true customer service job.

    Our society is so wimpy that we take any form of challenge and harsh tone as an insult. We are all in a fuss to get customer service reps to be polite even though that guy pretty much hates your guts. When I ask a question or go to a restaurant or call customer service for anything, I want the service to be quick, simple and to the point. Nowadays so many companies are bogged down in the supposed "script" that everyone apparently loves to hear that it does nothing but ties the customer service rep's hands on issues he can really solve, and make their day more miserable. I just don't understand the need to be false and overly nice to someone you've never met when it's clear that the customer doesn't really care anyways.

    Sorry, rant over. I don't see anything wrong with Ghostcrawler's posts. In fact, I think the OP might be reading into them completely wrong. He is inserting his own personality onto GC's online persona and making him sound rude and arrogant. Classic projection at its finest.
    Last edited by Wowalixi; 2012-12-27 at 03:42 AM.

  13. #213
    They're not really arrogant at all.

    It's also worth noting that twitter only allows 140 characters per tweet, so he's keeping things short and to the point.

  14. #214
    Quote Originally Posted by Granyala View Post
    Well at some point you have to tell a person that it is WRONG. No matter how you do that, in essence you're the asshole after that.

    Most humans out there are unable to admit that they erred and think they lost their face / honor whatever and thus go enrage.

    It's stupid. We err all the time. Get used to it, and get used to being told "you're doing it wrong".

    Will we take steps to adjust hunters if they continue to be weak in Arenas? Yes. This is absolutely a concern of ours. To some extent my reputation is on the line here because I keep trying to assure players that we will make adjustments, and I know you’ll throw it back in my face if we don’t deliver. The game has only been out for a few days though, so it’s just premature to make sweeping changes yet. I realize some knowledgeable hunters are convinced the changes we made were not enough. At the end of the day though, it is us, not the players, who need to make decisions about game design. We will always listen to your feedback when making our decisions though.-GhostcrawlerNov 14, 2008


    He definitely got it wrong then and then turned around and fucked it up again,hes an incompetent arrogant prick.

    He also admitted he fucked up and asked not to be flamed...

    @wowalixi I've been in customer service for 25 years...
    Last edited by malbojia; 2012-12-27 at 04:05 AM.

  15. #215
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    He's doing fairly well imo, compared to all the shit people come up with. Alot of the statement he gets are pure bullshit too. "This and this is true, fix", when it's not true at all.

    Be glad he takes time to answer on twitter in the first place, alot of goodies from there

    Not to say, how the hell do you find that Q n A question to be an arogant answer? He asks if he means in the same format as they've done before, then says it would be fun. But of course you read it in the most arogant and sarcastic tone you know of, and make it into your own silly style .l
    Last edited by Iso; 2012-12-27 at 04:43 AM.

  16. #216
    Tall Poppy Syndrome strikes again. OP has a pitchfork in one hand and tear stained handkerchief in the other.

    ---------- Post added 2012-12-26 at 11:49 PM ----------

    Quote Originally Posted by malbojia View Post
    [

    @wowalixi I've been in customer service for 25 years...
    Your mistake is in thinking this is customer service.
    If you like my draw-rings. http://yig.deviantart.com/
    If you can't find them for some reason beyond that page. http://yig.deviantart.com/gallery/
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  17. #217
    every time i see a condescending reply about paladin concerns, it makes me rage. a bit. then again, paladins are used to being neglected by GC.

    I can objectively say he's a little too arrogant. often refuses to admit he is wrong, just goes with the company line.

    makes a sarcastic post about people qq'ing that dungeons were too hard in cata, and what does he do? make MoP dungeons EASIER THAN THOSE.

    sigh

  18. #218
    Quote Originally Posted by Moradim View Post
    every time i see a condescending reply about paladin concerns, it makes me rage. a bit. then again, paladins are used to being neglected by GC.

    I can objectively say he's a little too arrogant. often refuses to admit he is wrong, just goes with the company line.

    makes a sarcastic post about people qq'ing that dungeons were too hard in cata, and what does he do? make MoP dungeons EASIER THAN THOSE.

    sigh
    Really?

    They did that because the feedback they received from the majority of the player base was that those dungeons at the beginning of cata were indeed too hard. So they took that feedback and designed the mop dungeons accordingly.

    Is there a problem here??

  19. #219
    Quote Originally Posted by yuca247 View Post
    Really?

    They did that because the feedback they received from the majority of the player base was that those dungeons at the beginning of cata were indeed too hard. So they took that feedback and designed the mop dungeons accordingly.

    Is there a problem here??
    the issue is he was acting all smug, saying that players will get better and overcome the challenges, after people qq'ed endlessly about stonecore pugs and so on.

    and then later, they do what people asked for. he could have at least said "we were wrong, ok".

    I think his biggest flaw is admitting mistakes. he isnt a stupid person, but yeah.

  20. #220
    Herald of the Titans Mall Security's Avatar
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    Yeah to the OP i am not a big fan of the CMs at all in fact i find all of them smug and disrespectful, however these responses seem fine, i guess he could have been a little more helpful, but over all i don't know, seems pretty mild.

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