Originally Posted by
Pascal
It's possible to tell someone they're doing it wrong without being a jerk. GC, for better or for worse, just finds no reason to try and do that, so he goes for inexplicably condescending and sarcastic.
For instance, the tweet asking for a class q&a session for mists, which has been done already and is therefor a redundant question, could easily be answered with a "We already did do one, if you didn't see it, it's [here]," or whatever. Instead, he was a sarcastic jerk and went for the "You mean the thing we already did? LOL WOULDN'T THAT BE COOL," route.
It may make it worse that it's in tweet format, as I hear they have a limited amount of characters available to allow polite wordplay. It still doesn't account for questions easily answered with less snark AND fewer words.
He's an angry trade chat troll, as far as it looks to me. He gives the same type of answers you get when you ask a question to fellow players while in game.
Surely, of course, some of the questions are sarcastic themselves, but some of them are simply misled suggestions presented with a neutral attitude, yet still get snark.