Kinda feel obliged to quote the <you had one job> and CG should stick to what his job is and let the "Community Managers" sweat-talks us with lies of future kick-ass PvE content and such.
Last edited by ForLoveOfMe; 2013-01-06 at 03:01 PM.
As oppossed to antagonistic snide comments, directed at anybody not who expect GC to have to class and take the high road. What is his job, he is lead developer of World of Warcraft. His Dutys consist of making a game that potential subscribers want to buy, he interacts with the community to have a line of communication open to get direct feedback from possible current and new customers. And while he has his Blizzard hat on, he is a represenative of Activision/Blizzard and should conduct himself accordingly, and if and when he does have interactions with the public as part of what he does, if someone is being rude or disrespectful, he has the option of ignoring them, and answering a question from someone that he finds more acceptable.
To stay in line with your post where you call GC a failure: mirror mirror, get one and look at it if you want to talk about failure. Gotta love flaming, insulting and degrading a person who isn't here to defend himself.
I strongly believe in human natural behavior. And that commands that a happy person is (unfortunately) less outspoken than an unhappy person.
Happy players enjoy the game, and don't spend time getting into the forums to tell exactly that.
Proof? I don't know. Evidence? Yes.... If all 10 mio subs would actively express their opinions, the forums would be flooded like crazy, and more than often they'd crash under the load of forum posts, and traffic there.
If instead I told my waiter that the lasagna came out a bit cold, and that I wanted him to know so that future customers could be served a hot meal, then I'm sure my waiter would inform me that my feedback was appreciated.
There is a right and a wrong way to leave feedback. A business should not be forced to coddle their belligerent customers solely because they spent money on their product. Customers like the one in my first example are not even worth the profit they bring to a business.
GC is hilarious. I love the man, he will spank people if he needs to. He has no issue being blunt and telling people off, he's forward and sticks to his guns. He's good if you ask me. People who don't like him are just mad their class is weak compared to another by a few % points. People need to stop thinking there's class favoritism. It's in blizzards BEST interest to have all classes as balanced as possible.
I think he does as good a job as any marine biologist could as an exec on an MMO.
He's sometimes "shooting straight from the hip"...
He is communicating with clients or customers on a communication lingo level, which is widely accepted as such.
I am willing to bet my testicles that if he would resort to a rather higher educated, official and neutral (which would reflect both, his education and position within the company) language, that this would draw out another group of people criticizing him for exactly that, and how arrogant he would be.
Truth of the matter is......
He talks "the people language" of the gaming community.
He gives everyone a chance to communicate with the company on a rather upper level of decision making.
And yet I still have to see his job description....
I agree with you on your first part, You would be thrown out and rightly so, but that doesn't give them the right to act or behave anyway they want towards said customer, and i promise you the last thing that same restaurant will do is make a scene or add to his unacceptable behavior.
Coddling and conducting yourself in a polite or atleast professional manner are completly different.
I just told you what his job description was in a nut shell, and talking in " THe people's language" speaking the LINGO?
Is he a celebrity or a game designer, is he trying to be cool, or is he trying to maintain the development of WoW and communicate with customers and potential customers. He isn't there to pants people for the amusement and laughs of a few people any more than he is their to be anybodys whipping boy, that said, he is required to as a represenative of his company to act in a way that meets their business.
Ghostcrawler has brought more balance to the game than we've ever had. If you played in Vanilla, you'd know that. Vanilla had literally zero balance.
Also, he may have given us TotC but, we also got ICC, Tier 11 and have you seen the new raid?
Ghostcrawler is far more help to the game than the little children that think he should be fired.
@Cybran - That tweet was completely uncalled for. All you seem to want to do is stir shit up. How about growing up a little instead. And quit the game while you're at it. Ghostcrawler isn't going anywhere.
The problem is that those blogs are walls of text. The complexity of the issues he aim can not be dealt in 140 characters. The need to cut the subject abruptly, so it can fit twitter limit already gave him the smirk fame. Twitter is a poor tool for a dev.
Better to leave that to Kosak's spoilers on what's happening next. And Greg should stick to his blog entries.
I respect the man for being able to put up with twitter people and not breaking down. He only gets a bit snarky at them.
In his response to the guy who said he doesn't give a shit about the playerbase, all he said was "I am on twitter on a Saturday night talking to you guys" (paraphrasing here). It would be different if he responded with something like "Hey fuck off you pestering little cunt" and proceeded to go into a long, expletive-filled tirade about how his credentials are legit, etc.
And even on some of his other more loose responses, I just don't see a problem with giving some attitude back when it is hurled in his face. To me, it doesn't compromise his professionalism or authority as a businessman/head designer when he insinuated people are retards when they act like retards. Or telling them their feedback is shit when it is actually shit feedback. I never really think of his responses as over the top disrespectful.
I guess we just do not see eye to eye on this matter.
You don't have his job description. I want official proof. I mean that literally.
As long as you cannot deliver said proof, all you can do is to express your opinion. With which I happen to only agree in parts. Because I also cannot agree with your stance on the restaurant example. In that case the restaurant owner, and/or management is absolutely free to handle the case at their own freedom.
And such customer, as described, most restaurants would not hesitate to remove them forcefully, if they aren't leaving immediately.
In plain English. They'd get kicked out, literally speaking. Remember it's their house....
And back to GC, it's again your opinion, and nothing else. I fail to see him mistreating Blizzards customers.
So that's what you call overly emotional?I personally don't care what you can stand, I think you are being overly emotional, and you are projecting your hostility, rather then looking at the over all issue objective. You are as much a part of the problem as the people you are complaining about. If other peoples opinions of feelings on firing GC get you that upset, then that is your personal issue, and I am not going to make it my problem.
How do you call it when you want the entire development team fired because they don't do exactly as you want?
No, a lack of growth is only bad when you bring out an entire new product.Subscribers tied to how many people are in the game. It didn't decline last querter it held steady, which is not that great if it remains the same or goes down since after releasing another expansion. That is just basic business.
Expansions are made to keep as much players as possible paying your monthly fee.
That is basic gaming-industry.
If someone calls me at my work and tells us that our entire team should be fired because we are "ruining the company" then I'll laugh at them, call them an idiot and hang up.You don't know who i am, and you do not know the many others who disagree with you and me, who also think GC should be fired. You aren't in any position and neither is any developer of a company to pass judgements on people or be abusive and suggest what people deserve, and it is obnoxious to think so.
And my boss would fully support that.
And if the people deserve that because they are being rude and insulting?Like has nothing to do with it, but when a represenative of a company millions of people pay to play is being this disrespectful, and treatiing people like dirt yes, as for him and how he feels, he also made a choice to and makes choices everyday.
It's clear that most people support comments like that.