Greetings MMO-Champion community! I've been reading these boards for a long time, and I must say they are much more pleasant than official forums!
Now onto the topic, I'm having a major issue with character slots after this patch. I'm a former subscriber, now preferred. Before this patch I had 8 characters, and selection screen said 8/2. All of them worked.
Now after this patch, when I logged in, it asked me to activate characters (despite preferred being able to keep all of theirs), or I couldn't play them. So I did. I clicked my main, and he wasn't activated. I clicked again and it activated. But it counted as 2 characters, for clicking twice! I did the same for my sniper before realizing. Then I selected 2 more, and logged off. And when I logged in, 4 were active, and 4 inactive!! And at the bottom it says 6/6 active characters, 2 inactive, and that's not true!
Also it appears preferred players have no CS support at all, which is completely idiotic. I haven't seen one F2P game which doesn't offer this to all players, and I've played a lot of them. I have no in-game support, can't post or PM on forums, on the web only M0-T0 replies with some stupid copy/paste responses. And none of that helps! Also phone, I don't live in US it would cost me a lot of money I don't have.
Anyone got any ideas? This really sucks.