I had to post this it's really wound me up. I bought this game a week before it went live, played for six months then built a new pc and couldn't log in because I forgot my security question, I don't remember ever having one or setting one up. They couldn't help me so I bought another MMO which I love, I cannot afford two subs anyway.
I receive all the spam from them and they will not remove me from their spam list unless I log in which I can't!
They don't seem to want to help anyone (they ever fix the memory leak?)
I have had to add them to my spam list.
I'm guessing they have too many players ^^