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  1. #21
    Quote Originally Posted by Kittyvicious View Post
    There are plenty of reasons to not go back, but having to change your name when servers merged is the most contrived and ridiculous one I've ever heard. I was upset by having to change many character names, but I realize that it's pretty standard for server merges.
    I agree with Kitty? Now I need to go take a shower... feeling a little dirty...

  2. #22
    Quote Originally Posted by sibut View Post
    Fair, huh? Fair that I have to rename my characters that I made on a once high pop server because Bioware made way too many servers when the game came up, and I didn't immediately resub to secure those names when the forced transfers happened? Yeah, that makes sense. One of the main reasons I'd never consider coming back.
    You state that you didn't immediately resub? So you were unsubscribed at the time of the merger? If you were unsubbed at the time of the mergers then I think it is only fair that a person that was subscribed at the time of the merger gets priority over someone that was unsubscribed.

  3. #23
    Titan Kelimbror's Avatar
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    Quote Originally Posted by Leadsop View Post
    I agree with Kitty? Now I need to go take a shower... feeling a little dirty...
    It just means the world is ending. Your time would be better spent building a bomb shelter instead of showering.
    BAD WOLF

  4. #24
    Quote Originally Posted by Aroa View Post
    You state that you didn't immediately resub? So you were unsubscribed at the time of the merger? If you were unsubbed at the time of the mergers then I think it is only fair that a person that was subscribed at the time of the merger gets priority over someone that was unsubscribed.
    I agree totally with this. In fact, WarpedAcorn above stated the need to eliminate the names of non-playing toons. He's basically talking about... the OP.

  5. #25
    Has anyone ever tried to ticket to get a name unlocked that they lost in merger that has since become inactive?

  6. #26
    I tried it twice and failed. Basically got an automated response both times saying there's nothing they can do about it. I was subscribed at the time, playing on the destination server and 3 of my characters were forced to name change. In a nutshell, someone's level 50 main who has long since quit the game > your active characters, forcing you to change names.

    I wanted to know what parameters they used to determine who gets the name, but they wouldn't disclose it.

  7. #27
    suggestion: call customer service. explain you were considering renewing your subscription but after this you are not even sure if you want to keep their software installed. be fair but firm.
    Vote with your wallet if you don't like something. Otherwise just keep your mouth shut.

  8. #28
    Quote Originally Posted by zeekphreak View Post
    suggestion: call customer service. explain you were considering renewing your subscription but after this you are not even sure if you want to keep their software installed. be fair but firm.
    Again... calling Customer Service, when they clearly and admittedly unsubscribed, and asking for a name another character has, and then threatening to delete the game if you don't get your way?

    You think a) anyone you talk to at CS is going to treat you with respect after an ultimatum, and b) that BS like that is the way to treat people, especially when he legitimately admitted that he wasn't subbed and didn't log in forever?

    Hint: the customer is NOT always right, and threatening people gets you laughed at, either to your face or after you hang up. When I was working as a manager in retail, I had a dude threaten me if I didn't give him something for free. I promptly laughed at him in his face, listened to him threaten me again, called the cops, and had him drug out of the store. And it was a big electronics chain, not some little local place.

    People like you are why Customer Service is swamped for the rest of us who have legitimate needs on the CS end.

    Sheesh.

  9. #29
    Quote Originally Posted by Leadsop View Post
    Again... calling Customer Service, when they clearly and admittedly unsubscribed, and asking for a name another character has, and then threatening to delete the game if you don't get your way?

    You think a) anyone you talk to at CS is going to treat you with respect after an ultimatum, and b) that BS like that is the way to treat people, especially when he legitimately admitted that he wasn't subbed and didn't log in forever?

    Hint: the customer is NOT always right, and threatening people gets you laughed at, either to your face or after you hang up. When I was working as a manager in retail, I had a dude threaten me if I didn't give him something for free. I promptly laughed at him in his face, listened to him threaten me again, called the cops, and had him drug out of the store. And it was a big electronics chain, not some little local place.

    People like you are why Customer Service is swamped for the rest of us who have legitimate needs on the CS end.

    Sheesh.
    Wow I sure ruffled someone's fur. There is a difference between threatening a person and expressing a disappointment with the service rendered. I did quantify "to be fair but firm". Never once did I say to "threaten" anyone. I can see the OP's side of this. The characters made no move. Had a new destination server been chosen then yeah, I can see losing all claims to character names.

    FYI I've worked retail for the past 12 years myself. And I'm currently employed by one of the largest. The "people like me" are the type of customer who just wants to be treated fairly.
    Vote with your wallet if you don't like something. Otherwise just keep your mouth shut.

  10. #30
    Quote Originally Posted by zeekphreak View Post
    FYI I've worked retail for the past 12 years myself. And I'm currently employed by one of the largest. The "people like me" are the type of customer who just wants to be treated fairly.
    "Fairly" does not include trying to screw somebody else out of their character name just because you want it.

  11. #31
    Quote Originally Posted by Cooper View Post
    "Fairly" does not include trying to screw somebody else out of their character name just because you want it.
    As the OP opined. Most likely the character that took the name is inactive as well. If that is in fact the case, then it seems fair to me to release the name for use. Being that is exactly what happened to him.
    Vote with your wallet if you don't like something. Otherwise just keep your mouth shut.

  12. #32
    Quote Originally Posted by zeekphreak View Post
    Wow I sure ruffled someone's fur. There is a difference between threatening a person and expressing a disappointment with the service rendered. I did quantify "to be fair but firm". Never once did I say to "threaten" anyone. I can see the OP's side of this. The characters made no move. Had a new destination server been chosen then yeah, I can see losing all claims to character names.

    FYI I've worked retail for the past 12 years myself. And I'm currently employed by one of the largest. The "people like me" are the type of customer who just wants to be treated fairly.
    You can attempt to take the high road, but issuing a "firm" ultimatum is a threat to do something if you don't get your way. I'm not talking about threatening violence. It's a threat to do something "unless I get my way." It's not a Customer Service issue, but you're enticing him to make it one.

    The second problem is that you are completely hypothesizing that the name isn't in use by an active player. You or the OP don't know that.

    The world doesn't have to bow to the whim of "people like you" just because you want your way.

  13. #33
    Quote Originally Posted by zeekphreak View Post
    As the OP opined. Most likely the character that took the name is inactive as well. If that is in fact the case, then it seems fair to me to release the name for use. Being that is exactly what happened to him.
    No, that is not "exactly what happened to him." What happened to him was an unfortunate side-effect of merging servers; two characters cannot have the same name. BioWare already adjudicated that situation based on whatever parameters they thought best. What you want is to be able to strip other people of their character names simply because you feel entitled to them.

  14. #34
    Quote Originally Posted by Cooper View Post
    No, that is not "exactly what happened to him." What happened to him was an unfortunate side-effect of merging servers; two characters cannot have the same name. BioWare already adjudicated that situation based on whatever parameters they thought best. What you want is to be able to strip other people of their character names simply because you feel entitled to them.
    I stand corrected. Not exactly. The OP stated they made no move. They stayed on the same server. So if anything he has the most "rights" to the names. Bioware decided instead to instead give the desired name to a paying customer. I can't blame them that just makes business sense. But I don't think that the OP making a customer service call to find out if the names are on an active account, is out of line. If not then Bioware could certainly satisfy a customer and maybe gain a subscriber.
    Vote with your wallet if you don't like something. Otherwise just keep your mouth shut.

  15. #35
    Bloodsail Admiral Jamos77's Avatar
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    Quote Originally Posted by zeekphreak View Post
    I stand corrected. Not exactly. The OP stated they made no move. They stayed on the same server. So if anything he has the most "rights" to the names. Bioware decided instead to instead give the desired name to a paying customer. I can't blame them that just makes business sense. But I don't think that the OP making a customer service call to find out if the names are on an active account, is out of line. If not then Bioware could certainly satisfy a customer and maybe gain a subscriber.
    Bioware love to make things confusing.

    Noone stayed on the same server. We all moved. On the last merge (the forced one) Bioware moved us all onto brand new servers. They copied the names of some servers and used those for the new ones. Therefore leading some to believe they were 'here first' when for the last merge we all were moved. A developer briefly explained it way back when iirc.

    Let me go see if I can find the link. I vaguely remember posting in that very thread on the official forums.
    Last edited by Jamos77; 2013-02-07 at 08:05 AM.
    SWG - Jamus Divinus - Bria 2005-2011

    Quote Originally Posted by edgecrusher View Post
    There is plenty to criticize with the game and BioWares handling of it without resorting to exaggeration, so let's not do it : /

  16. #36
    Quote Originally Posted by sibut View Post
    Fair, huh? Fair that I have to rename my characters that I made on a once high pop server because Bioware made way too many servers when the game came up, and I didn't immediately resub to secure those names when the forced transfers happened? Yeah, that makes sense. One of the main reasons I'd never consider coming back.
    Fair towards all other players.... I'm playing since release and had to rename some of my toons twice. Not what I would have wanted but for the trade of to have much more people to interact with a small price.

    If they had started with only 9 server and you'd had to wait for few hours to login I'm sure you would have been the first person to comment how "lame" it is not to have many more servers to avoid this....

  17. #37
    Quote Originally Posted by Jamos77 View Post
    Bioware love to make things confusing.

    Noone stayed on the same server. We all moved. On the last merge (the forced one) Bioware moved us all onto brand new servers. They copied the names of some servers and used those for the new ones. Therefore leading some to believe they were 'here first' when for the last merge we all were moved. A developer briefly explained it way back when iirc.

    Let me go see if I can find the link. I vaguely remember posting in that very thread on the official forums.
    Ah thank you for clearing that up. It does seem damned confusing. But if it was in fact spelled out by Bioware then my arguements about "the OP didn't move servers ect" are moot.

    When EA basically decided to scuttle this game it broke my heart.
    Vote with your wallet if you don't like something. Otherwise just keep your mouth shut.

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