QFT
in many years of wow i've seen many players struggling to learn how to play, and nearly 99% of them become better thanks to some kind person that bother to explain the basis to them; those peoples always become valuable and loyal members of a guild that show them respect first and then help them to become better.
When i read those stories i understand why blizzard is implementing certain future in WoW, to help peoples like him to enjoy the game when the rest of the players take the easy way and bully them.
I hope that this guy from now on will be helped and integrated in that server