How long does it take for Blizzard to remove the authenticator from your account?
About a month ago I had to downgrade the software of my Galaxy S2 back to 2.3.4 (the 4.0.3 was way worst) and I lost my authenticator. I've done the steps on battle.net to remove it from my account (even sent a copy of my Government-issued ID) but they still haven't asnwered or remove the auth.
My question is if there's anybody else who went trought this can tell me does it normally take this long or did I do something wrong?
This won't help you now but may be useful in the future and to other people:
If you have the SMS stuff enabled in your account settings, you can remove the authenticator instantly using passcodes texted to your phone. A friend of mine discovered his first generation keyfob authenticator was dead about five minutes before raid the other night, but was able to quickly and painlessly remove it because he had that set up.
I went and enabled mine immediately. On your account page, it will be on the bottom left. There are two SMS settings links, the bottom one is for text notifications, and the top one is to use this feature.