The token system is like Lucy and the football with Charlie brown. Oooh. I have an extra token roll, maybe, maybe, crap just gold again.
I think RNG is essential to a good MMO, but I feel to much is actually very damaging.
Back in Tier 11 (Cataclysm) my guild was clearing Magmaw since it was open and available to kill. We got Blackwing Decent down fairly quickly, and started to farm it on Heroic. We ran that raid every week for the entire tier, and I missed only one raid during that whole time. For the entire tier, the Magmaw Stamina Trinket, never dropped. Week after Week it would never drop for me.
The same is occurring now, I've ran Mogu'shan Palace at least 5 times a day (Through Specific & Random) for the Stamina Trinket off the second boss, and I have been doing this now for around 2 weeks, and it has yet to drop once.
Both these cases, have been extremely frustrating and annoying, I've worked hard to get the item(s), I continue to put in hours worth of work to find alternatives that'll suit me until I get them, farming Heroics for Justice Points to cover the gap on my gear.
I would like to see some form of reward for my efforts, as it is now gone well beyond the point of a nuisance. I'm not going to quit over a few items, but I do find that my participating in the game falls the longer I am not rewarded for the work I am doing. I've started playing less, as I can't even be bothered to log in knowing I won't get it, if I run it another time each day.
All comments are my own personal views & opinions.
WoW wouldnt last 8 years if there was no RNG. Everything on schedule, everything planned everything...boring.