As I am a European player, I kindly asked if somebody on mmo-champion can post this on the US forums. I am a resto shaman since Vanilla, and shaman since patch 0.7, and currently still a resto shaman during ToT. My progress may be a bit lacking (6/12 Normal ToT), but I usually stick myself to numbers and I can tell right now that the numbers are shocking enough.
Just keeping myself to ToT here, I can see that we are way below the rest of the other healers, as has been stated by other people in this topic. I too experienced a lot of difficulty in being on par. I have never really bothered about topping the meters, but being at least in the same range as other healers is something I much prefer, to the point where nobody else dies.
The amount of spread fights in ToT is quite high, but worse is that even on stack fights like jin'rokh and magaera, we are still low. We can use Healing Rain there, but it just does not even let us be in the same range HPS wise. That seems more like our healing output is just too low.
And that really needs a change. It is not that we can't use Healing Rain, it's just that our whole arsenal of healing output is too low. Furthermore, spread fights is okay, but we can't use Chain Heal either. The glyph is nice, it then does reach, but the cooldown makes us limited in our options, something other healers do not have. You introduced the cooldown, because you feared it will make Chain Heal too powerful, but it is now one of the least used spells, especially in 10-man, due to it's bad range.
A buff in general of our healing output is really required. I made gear sets for 10 and 25-man respectively and even by the looks of it, only the 4 piece will be good for 10-man. But to get that, we need to do decent healing to keep our raid alive and not being benched as we are so limited.
It's stat priority is also no longer versatile, as you wanted us to believe by removing our mp5. You wanted us to choose what stats we go for, but it's still required that we stack an insane amount of spirit. If you want us to have versatile stats, then you didn't implement such a huge need for spirit.
Now I know that in PvP, we are quite strong. We are second to best healer there, people say. It is true that we are good there, because we have the gear there for it. Shamans have always scaled better then any other class with gear and with the amount of RBG boosting going on, everybody could get Tier 2 items, making shamans more powerful then classes that do not. In PvP, however, healing output is not everything.
Buff the healing output. It's a plea from the resto shaman community and from me personally aswell. The EU community is also calling out that we need one. We get benched and swapped so much that it is not even fun anymore. I was close to not even passing a trial in my guild, simply because I was low on the healing meters. And I tried everything to improve myself, stat priority difference, glyph difference, but I can not even get close to it. We have needed a buff ever since T11, with T12 being the cherry on top.
Set bonuses will not fix this, especially not for 25-man. A buff in our healing output is so drastically needed and quickly.
Thank you for listening to an old man on the Europe side of life.
With kind regards,