looks like Jay Wilson invented this quest ;P
Well, I guess they don't agree with you, that I was spamming them. Seeing as one of them actually managed to give a clear reply. Also, your personal opinion on how the GM's should have reacted or how I should have reacted, does not make it the right way by any means. So get off your high horse and don't just assume to know what I wrote in the ticket or what I was hoping for or not. Cause clearly you don't know that.
1. Yes, I do think they first 2 GM's should have known what the third GM clearly knew and clearly the third GM could do more than just telling me to submit a bug report.
2. Your personal experience does again not make it the truth or a fact.
The point still stands, that because you think you know, what I was thinking in the giving situation, you feel that you can get off by stating the facts in this case. Clearly you fail at both.
I have always been an advocate of Blizzard never received bad customer support in 6+ years, but recently, they have taken a huge leap to the worst.
---------- Post added 2013-03-18 at 07:15 PM ----------
Seems like customer support is a bit random (we're on EU, don't know how the things are on the other side of the pond).
Hey, remember when I dropped my keys and you thought the phone was ringing?
I had never before experienced any bad GM's before. What really bothered me this time (I know that usually after big patches support becomes slow) it always was reliable even if it took several days, Slow and Unreliable support is just the kind of thing that I can't stand from any provider not just Blizzard.
---------- Post added 2013-03-18 at 11:29 PM ----------