never before have I seen anywhere a mass amount of people requesting refunds, EVER. not a single word of their manifesto is true (I don't want to hear shit about its just 'guidelines' because it sure as shit wasn't when it was being waved as the 'new age of mmos' flag).
so yeh, that's why. basically the only people playing are loyalists who will stop their gaming integrity to the all new mmo low of being lied to. throw in the fact that you can actually get BANNED from their official forums for even quoating the actual devs from videos and interviews, well, that's why people post especially on this game.