did you do the pre-req starter quest in townlong as horde? you may need to redo the intro stuff / scenario stuff.
My weekly podcast can be downloaded here this week we talk about the missing Malaysian Airlines flight MH370. Where could it be? What happened to it? Are we getting the full story? also reptilian aliens.
Is it starting you at the new staging area or the boat? If it's the new area try going to the boat out in the water behind the court of bones. That's where the quests started. If that doesn't work try a ticket.