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  1. #61
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    Quote Originally Posted by rated View Post
    How many threads have been posted on this forum saying the exact same thing "I got banned for no reason and I'm innocent !!". Every single one of those threads only shows one side of the story and every single person who started said thread should be calling blizzard directly, not posting about it on mmo champ.
    That's the typical nonsense I see in these threads. There's always someone who either doesn't believe someone could be wrongfully banned or actually thinks they didn't do all they could to get it reversed. Very shortsighted.

  2. #62
    Quote Originally Posted by rated View Post
    How many threads have been posted on this forum saying the exact same thing "I got banned for no reason and I'm innocent !!". Every single one of those threads only shows one side of the story and every single person who started said thread should be calling blizzard directly, not posting about it on mmo champ.
    What you fail to realize is that they're actually complaining that their account was hacked by the infamous player who cleverly goes by the handle, "no reason," and they're trying to warn their fellow players to steer clear of this sketchy character. Ignore their warnings at your own peril. Remember, if you ever receive an e-mail from someone named "no reason" delete it on sight!

  3. #63
    I don't believe they have any support for this sort of thing if you call them. They can only deal with transfers and things of that nature. So, if you did call, they would just say to make another ticket.

  4. #64
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    From what I understand, Blizz is pretty good at detecting Bot like behavior. I don't think they banned you for no reason. I also don't think they banned you for farming a bunch of stuff in a short amount of time. I say this because I farm herbs everyday, in the same spot, for about the same amount of time. I have never had any problems.

    Blizz takes botting seriously. They don't just throw around bans for no reason, and I don't think they half ass their investigation into a possible bot.
    Last edited by Winter Blossom; 2013-06-19 at 11:01 PM.

  5. #65
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    Quote Originally Posted by Celticmoon View Post
    From what I understand, Blizz is pretty good at detecting Bot like behavior. I don't think they banned you for no reason. I also don't think they banned you for farming a bunch of stuff in a short amount of time. I say this because I farm herbs everyday, in the same spot, for about the same amount of time. I have never had any problems.

    Blizz takes botting seriously. They don't just throw around bans for no reason, and I don't think they half ass their investigation into a possible bot.

    You'd of course, be wrong.

    You do have an entertainingly naive view of the situation though. The ban process is automated. There are many false positives. The appeals process is looked at by someone who is making crap money to hear the same thing over and over again. People who were correctly banned usually still appeal so my confidence in how thoroughly they research appeals is not very high.

    In my case, I got an unusually quick response to my ticket saying that the finding was upheld. It was only a few hours after I submitted the ticket. I felt like I was just being dismissed and cast aside.

    Sure it's easy to come to the forums and lie through your teeth about being banned, but why? You aren't going to get any sympathy, and there is zero chance of getting your account back.

    There is also very likely a small percentage of people who were banned who are simply ignorant to the violation they committed. I would say then that maybe Blizzard needs to do a better job of informing them of what the transgression was that necessitated the ban. Those people would likely still be upset, but at least they could be at peace with the situation and at the same time less likely to repeat the violation. Ultimately it is the user's responsibility to know EULA, but there could be more done on blizzard's end as well.

    Finally, there is a small percentage of people who legitimately did nothing wrong and for one reason or another generated a false positive with the automated system. It could be large sums of gold in the mail, unusual farming activity, or a host of other things.

    In the end, it just seems to me like someone would have a lot more motivation to get the word out and to vent and feel justified in their frustration if they really were innocent of any violation. It's just a lot easier to doubt someone on the internet even if they seem sincere and legit.

  6. #66
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    Those people could also get a new account and avoid the behavior that flagged them, or share their findings with the botting 'community'.

    There's a reason Blizzard isn't transparent about their findings, it's called security through obscurity (not the best form of security by far, but every layer helps).

  7. #67
    Quote Originally Posted by Luccas View Post
    So many people in this thread still beliving Blizzard never bans innocent players.
    Yes, but the "Innocent Players Banned vs Guilty Players Banned and then Lie About it on MMO for Sympathy" ratio is even more disproportionate than the worst of the Horde vs Alliance ratios on certain servers.
    Last edited by Deathgoose; 2013-06-20 at 01:54 PM.

  8. #68
    72 hour ban for botting is pretty rare, as most of the time they just close your account instead.

    72 hour ban are more in the way of exploiting an exploit to gain a personal advantage over others. Perhaps farming a bugged node?

  9. #69
    By chance, were you farming cloth?

    http://us.battle.net/wow/en/forum/topic/9234473389

    Someone on the forums posted a screencap of the message they received for farming the mobs at Verlok Stand too much.

    http://i.imgur.com/RRthXc8.png?1

    Greetings! Game Master ***** here!

    Thank you for contacting us concerning the recent action taken against this World of Warcraft account. After a thorough review of the circumstances involved in this action, the account has been reopened and access restored.

    Please take a few moments to look over the World of Warcraft Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html), as we take matters involving the integrity of the game environment very seriously. Please understand that should another incident of this nature arise in the future, it is possible that a different outcome will be reached, up to and including Account Closure.

    It looks like you have been farming the Verlok mobs a lot in Deepholme to grind gold. I would like to politely ask you to please refrain from this behavior, as this behavior could be seen as possibly exploitative. As this account has been banned twice now for such in game behavior, we will not be overturning the next account ban that hits this account for this kind of behavior.

    Again, to make sure we're perfectly clear, the next time your account gets flagged for this behavior, we may be in a position to uphold it next time. That being said, please stop killing the Verlok mobs.

    Again, thank you for contacting us, and I hope you enjoy your stay in the World of Warcraft!

    Game Master *****
    Customer Service
    Blizzard Entertainment
    http://www.blizzard.com/support
    Last edited by AndaliteBandit; 2013-06-20 at 04:46 PM.

  10. #70
    The Lightbringer breadisfunny's Avatar
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    Quote Originally Posted by parlaa View Post
    Blizzard don't ban people for botting unless they are 100% sure. Lesson learned, don't bot again.
    blizzard also makes mistakes. there have been instances where bans have been reversed because either the person reporting it was mistaking someone being consistent for a bot or their system making a mistake. also blizzard sort of creates its own problems by having obscene amounts of mats required for some quests can you really blame people for wanting to be efficient? (not by botting by following the same route.)
    for example when doing the thunderfury quest it requires 100 arcane crystals. now you can either spend 2000-4000g on my server for them or spend 10+ hours farming them. 20+if its busy. at 10-15% a node thats not encouraging. even worse they cannot be prospected from ore.
    there are numerous other tedious quests/items that require insane amounts of materials like this. not everyone has or wants to spend loads of gold for outdated legendarys.
    (i realize this is a legendary quest but it is a valid example.)
    Last edited by breadisfunny; 2013-06-20 at 04:53 PM.

  11. #71
    Quote Originally Posted by breadisfunny View Post
    blizzard also makes mistakes. there have been instances where bans have been reversed because either the person reporting it was mistaking someone being consistent for a bot or their system making a mistake.
    I was once banned for exploiting the economy.

    What really happened was I participated in a DKP run, and was banned for trading too much gold... from my own bank alt to my main character. When I appealed the ban, it was of course overturned as I had done nothing wrong, and it was confirmed that the act of simply trading an excess amount of gold was what tripped the security.

    Turns out there is an automated system in place, likely a part of Warden's design, that will ban players for trading too much gold or for acquiring too many items in a certain about of time. With how widespread botting really is, rather than investigate each case individually beforehand, it's much more efficient for Blizzard to simply ban everyone who could potentially be botting and then investigate the people who actually come forward and appeal their ban.

    Yes, innocent people of course get caught in the crossfire. Remember the guy who leveled (and made repeated attempts to level again) from 1-90 in a single sitting? He was banned for botting, even though everything was streamed live, proving that he wasn't botting. If your behavior isn't typical (too much gold, too many items, too much playtime) you will trip Warden and be banned. This idea that Blizzard never bans unless they're 100% certain you're a bot is pure fantasy, as it isn't even always a human being doing the banning.

    Yes, it's a bot that bans bots. Fight fire with fire.
    Last edited by AndaliteBandit; 2013-06-20 at 05:04 PM.

  12. #72
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    Blizzard probably made a mistake. They did this to me a few weeks ago. I was given a 72 hour ban. It took them two days to overturn it. They are flat out told to ignore the initial appeal. My second appeal is what got my ban overturned.

    Here was what happened to me. I should also note that I received no compensation, nor did I ask for any from Blizzard. Long story short. Stay on their ass if you truly did nothing wrong. They will make up some ridiculous excuse but they will reopen your account.

    Account Name: <snip>
    Type of Violation: Intended Exploitation
    Details of Incident: Abuse of game mechanics
    Investigation Concluded: <snip>
    Consequences for Account: Account suspended for 72 hours and, if applicable, items/currency removed

    Greetings,

    This account has recently been identified as being involved in actions deemed inappropriate for World of Warcraft.

    This may include, but is not limited to the following:
    * Use of add-ons, "mods", external hardware, or any unapproved third party software to automate gameplay.
    * Abuse of game mechanics or "bugs".
    * Any behavior that has been found to be outside the intent of the game.

    This action has been taken in accordance with the World of Warcraft Terms of Use http://us.blizzard.com/company/legal/index.html and our game policies http://us.battle.net/support/en/article/policy.

    Any further inappropriate behavior could result in penalties ranging from a temporary suspension to account closure, and may also include the loss of any rewards the exploitive character has received.

    -----------------

    First appeal

    Dear <snip>,

    The status of your Customer Support ticket <snip> has changed to “Resolved.”

    You can view your ticket details or check its status by clicking the link below:
    <snip>

    If you can’t click the link above, copy and paste the entire URL into your browser.

    This is the latest response from Customer Support:
    Greetings,

    Thank you for your follow-up contact. An additional review of the previously communicated action taken against the World of Warcraft account (WoW1) on (<snip>) has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended.

    We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html) and our In-Game Policies (http://us.battle.net/support/en/article/policy), which all players acknowledge and agree to prior to participation.

    While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.

    -------

    I sent a harshly worded appeal back and here is the final response.

    Dear <snip>,

    The status of your Customer Support ticket <snip> has changed to “Answered.”

    You can view your ticket details or check its status by clicking the link below:
    <snip>

    If you can’t click the link above, copy and paste the entire URL into your browser.

    This is the latest response from Customer Support:
    Greetings,

    Thank you for patience while we investigated action taken against the World of Warcraft account. After a thorough review of the circumstances involved in this action, the account has been reopened and access restored. Initially, the account had been locked due to an issue that awarded players an extreme amount of loot. This has been addressed, and access has been restored to the account.

    We apologize for the delay in investigating the matter. Thank you for your continued correspondence in regards to your account and for respecting our position.

    Regards,

    Blizzard Entertainment
    http://battle.net/support


    -----

    I never received an inordinate amount of loot or anything that could have been misconstrued as such. Blizzard made a stupid mistake and completely ignored me the first time. This was exponentially bad as I am the GM of my guild and the Main Tank. Needless to say raid night did not go as planned.
    Last edited by Scinder; 2013-06-20 at 06:48 PM.

  13. #73
    So many Blizzard fanboys in this thread thinking the OP actually botted or is guilty some other way. Blizzard has given me a permanent ban for buying gold when in fact it's impossible to trade or open mail in a trial account (the banned account was a trial). When I told blizzard of their mistake, they tried to blame it on account hackers and tried to convince me that my account was hacked after they reopened my account.....It's almost impossible to hack my account without me knowing since I have an authenticator, and email & sms alert.

    Anyways, I have great sympathy for such people accused of botting as not only have they lost their accounts for no reason, but also the majority of the blizzard fanboys do not believe that these people are actually innocent.

  14. #74
    Quote Originally Posted by stripesrus View Post
    So many Blizzard fanboys in this thread thinking the OP actually botted or is guilty some other way. Blizzard has given me a permanent ban for buying gold when in fact it's impossible to trade or open mail in a trial account (the banned account was a trial). When I told blizzard of their mistake, they tried to blame it on account hackers and tried to convince me that my account was hacked after they reopened my account.....It's almost impossible to hack my account without me knowing since I have an authenticator, and email & sms alert.

    Anyways, I have great sympathy for such people accused of botting as not only have they lost their accounts for no reason, but also the majority of the blizzard fanboys do not believe that these people are actually innocent.
    They've never personally been mistakenly banned, so they assume it could never happen. If they actually stopped for a moment and thought about it, why would Blizzard bother giving people the opportunity to repeatedly appeal if Blizz is always 100% certain that every ban is valid? And why then would some bans be overturned using that process?

  15. #75
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    Quote Originally Posted by Aratra View Post
    They've never personally been mistakenly banned, so they assume it could never happen. If they actually stopped for a moment and thought about it, why would Blizzard bother giving people the opportunity to repeatedly appeal if Blizz is always 100% certain that every ban is valid? And why then would some bans be overturned using that process?
    I'm still super salty over my ban. I probably didn't do my sob story any favors when I decided to level all over from scratch rather than quit. I just didn't want my playing days to end on such a sour note. Can tell you one thing. I always have it in the back of my head that at any moment, I could have my account banned. It happened once, so can't be sure it won't happen again.

  16. #76
    Herald of the Titans Gobra's Avatar
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    Quote Originally Posted by stripesrus View Post
    So many Blizzard fanboys in this thread thinking the OP actually botted or is guilty some other way. Blizzard has given me a permanent ban for buying gold when in fact it's impossible to trade or open mail in a trial account (the banned account was a trial). When I told blizzard of their mistake, they tried to blame it on account hackers and tried to convince me that my account was hacked after they reopened my account.....It's almost impossible to hack my account without me knowing since I have an authenticator, and email & sms alert.

    Anyways, I have great sympathy for such people accused of botting as not only have they lost their accounts for no reason, but also the majority of the blizzard fanboys do not believe that these people are actually innocent.
    Grow up yeh? Just because people don't believe the OP wasn't botting, is not because they are "fanboys" how about you stop using immature words, and use some real ones, especially when you use those words wrong.
    Quote Originally Posted by Tony Stark
    They say that the best weapon is the one you never have to fire. I respectfully disagree. I prefer the weapon you only have to fire once. That's how Dad did it, that's how America does it, and it's worked out pretty well so far. I present to you the newest in Stark Industries' Freedom line. Find an excuse to let one of these off the chain, and I personally guarantee, the bad guys won't even wanna come out of their caves. Ladies and gentlemen, for your consideration... the Jericho.

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