This is a response I got on an appeal I just put in:
Hey xxxxxx,
Thanks for contacting us again.
At this point, we have reviewed the situation multiple times, and being fully confident in our prior determinations, will not be providing any additional reviews. We absolutely understand that this news may be disconcerting, but we take violations of our Terms of Use very seriously, and any violation is subject to account penalty, including permanent closure, which is the case here.
Please note that continuing to open tickets regarding this matter, which is considered closed, may result in further penalties to other accounts on this Battlenet.