Originally Posted by
Claymore
It may be a business move, but it is not a smart one. It is incredibly short-sighted, and was clearly pushed through by someone who knows little of the trends of the Gaming industry. No game with a mandatory subscription has *EVER* found success with microtransactions, and the only reason it hasn't proven to be a bigger issue with Pets and Mounts, frankly, is because most players don't seem that involved with them. I think with the introduction of Transmog items, though, they're affecting people in a much larger capacity -- particularly when it is abundantly clear that Blizzard's artists are putting almost zero effort into the in-game sets.
Then there's the whole issue of the XP Potion. That's not a "frivolous item that doesn't affect game-balance". Quite the contrary; it upsets the balance of the most fundamental aspect of the game. It is a well-known issue that leveling in Mists of Pandaria is more arduous than any Expansion to come before, and rather than exercise better game design, they're going to charge you to play the game that Blizzard is openly admitting is the way they intend it to be played.
If that doesn't piss you off, then this will; they've also mentioned that Lesser Charms of Good Fortune will likely be added as microtransactions. That's right, people with more money will be able to gear out more quickly than you, and you're kidding yourself if you think it's going to stop there. I know this industry, and if someone has managed to push these transmog-helms through as microtransactions, then they have far more dire plans in mind, barring a huge, unified player-backlash. It will probably start with heirlooms being purchasable, followed by removing those Lesser Charms and Heirlooms from in-game. Who knows; Blizzard may just announce "Hey guys, there's already so many amazing pieces of art in the game, we're not going to bother adding any more armor-designs at all! However, out artists have created some amazing new stuff exclusively for the Pet Store!".
This is an MMO with a mandatory subscription. Microtransactions simply cannot co-exist with a mandated subscription cost, and anyone who thinks otherwise is either foolish, or hasn't researched the topic enough. Now, if it's an optional subscription? Maybe. But consider this; WoW how 8 Million subscribers, by last count. What other MMO has even *half* of that? They're going to alienate a lot of players, just to make a few bucks here and there. Whoever made this decision to pursue this needs to be fired; not because it's unethical, but because it is simply poor business-practice, and risks a lot more than it could possibly make up for.